“Outstanding Customer Service, Knowledge of product and business sold was refreshing. Thanks for supporting me during the decision making for my home fireplace surround.”
“Renardo is a knowledgeable Salesman. He took his time to explain all of my options when deciding on a unit that best suited my needs, all of my options for financing and what to expect with the installation. The Install Technicians were prompt and efficient. Had the job completed in just a few hours and cleaned up the areas they were working in.
I gave Cyprus Air Pros a 4 out of 5 because their Customer Service Department needs some serious training on basic people skills. Makes me wonder what I'm going to be up against when I schedule my yearly maintenance. I don't even want to think about if I have a problem with the unit.”
“With HVAC, you normally get to meet your technicians and their company during a time of crisis - no AC in the summer or no heat in the winter. When my AC went down, Cyprus responded super quick to schedule a tech visit. My Cyprus tec was amazing, quick and solved the issue to get my AC up and running during a hot spell. great service and a great price as well!”
“Roberto, was very professional, he knew his job better than the individual that was in charge of
assigning individuals to perform certain services. I have recommended Roberto to friends of mine
to perform certain jobs in their homes. Roberto explanation of what he did was very explicit and to the point. He is an asset to your company.”
“I am very pleased with the service provided by the guys that came to my home. They went above and beyond their call of duty. They did not stop until they had my air conditioner working again. They worked until problem was fixed. They are an access to the company. They were very professional and patient with me. They explained everything they did and the reason for doing it.”
“Brian did a great job working with the equipment and explained it to me and what I need to do if the power to the house goes out to keep the fire place going.”
“Loved how they kept me updated and informed of my appointment and who I should expect to see with a photo. Derrick was superb, same day service which happened to be a very hot day. He went through and checked thoroughly all possibilities and quickly resolved it and my air was restored with much appreciation.”
