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Darlings Of Chelsea Reviews

4.7 Rating 533 Reviews
94 %
of reviewers recommend Darlings Of Chelsea
4.7
Based on 533 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Darlings Of Chelsea Reviews

About Darlings Of Chelsea:

For the widest range of sofas and leather sofas, it simply has to be Darlings of Chelsea. Darlings of Chelsea ia a well recognized name selling high quality, hand crafted leather and fabric sofas and sofa in a wide range of contemporary designs, and also the more traditional Chesterfield sofas. They also have a fine selection of fabric leather chairs, leather beanbags, leather stools and leather ottomans as well as a new range of stylish sheesham wood furniture.

Visit Website

Phone:

020 7371 5745

Email:

info@darlingsofchelsea.co.uk

Location:

9-13 Fulham High Street
London
SW6 3JH

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Darlings Of Chelsea 1 star review on 16th April 2025
Adrian
Darlings Of Chelsea 5 star review on 4th April 2025
Anonymous
Darlings Of Chelsea 5 star review on 3rd April 2025
Thelma
Darlings Of Chelsea 1 star review on 4th January 2024
Anonymous
Darlings Of Chelsea 1 star review on 23rd September 2023
Anonymous
Darlings Of Chelsea 1 star review on 23rd September 2023
Anonymous
Darlings Of Chelsea 1 star review on 23rd September 2023
Anonymous
18
Anonymous
Anonymous  // 01/01/2019
Good unfussy service. Delivery on time. Good product. Satisfied customer.
Helpful Report
Posted 7 years ago
beautiful chairs flexible delivery friendly customer svs
Helpful Report
Posted 7 years ago
From the staff in the store to the guys who delivered, the customer service was great. I am now the very happy owner of an Alice modular settee which is funky, flexible and so comfortable. I have so many combinations to play around with, I have more than one settee.
Helpful Report
Posted 7 years ago
Easy to deal with over the phone, got swatches out to us very quickly, confirmed our order back to us in writing, kept us informed once the sofa was ready for delivery. Excellent workforce delivered the sofa.
Helpful Report
Posted 7 years ago
Darlings of Chelsea provided an excellent service, particularly in terms of the delivery. They accommodated numerous postponements of our delivery date and the delivery team was very helpful!
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Posted 7 years ago
Natalie at Ash Vale - simply a lovely and very helpful person with fab customer service.
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Posted 7 years ago
Beautiful furnitures, good customer service which help us to choose the right sofa for us. We are very happy customers
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Posted 7 years ago
Very proffesional but friendly approach,frequent updates,delivery and installation was a breeze. And great quality products.
Helpful Report
Posted 7 years ago
A nice product, with good service. (Unfortunately one bed leg was fitted in reverse, but no further action is required as I will rectify myself). Otherwise the delivery was also good.
Helpful Report
Posted 8 years ago
Darlings of Chelsea were very helpful and professional from ordering to delivery of sofas. Excellent quality sofas and would definitely recommend.
Helpful Report
Posted 8 years ago
Customer service (Sonia) was excellent. Alternative options if sofa doesn't fit, great tech iCal knowledge etc.
Helpful Report
Posted 8 years ago
Excellent customer service and selection
Helpful Report
Posted 8 years ago
Very happy with the sofa but I felt delivery took too long - 3 weeks after the sofa was ready.
Helpful Report
Posted 8 years ago
We recently bought two sofas from the Darlings of Chelsea showroom in Ash Vale and they were delivered today. The showroom is pretty big and the selection of furniture (mostly sofas and chairs) is excellent, with most items being from high quality manufacturers. We were dealt with by Natalie, who was friendly, helpful and professional, who demonstrated good product knowledge and who was in no way ‘pushy’. Overall, the buying experience was excellent, as were the delivery people, who took every precaution to avoid any damage. As you would expect, they also took away all packaging. And we absolutely love our two new sofas! If I was going to be hyper-critical, I do feel we could have been updated with the date the sofas were due to arrive in the UK (from Italy), along with the subsequent delivery process, without having to call them to ask. Having said that, I would certainly recommend Darlings of Chelsea in Ash Vale if you are looking for a very good quality sofa or chair and want to see a good selection under one roof.
Helpful Report
Posted 8 years ago
The quality of the Sofa and the softness of the leather is second to none
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Posted 8 years ago
Excellent service from start to finish.Our sofa and armchair arrived exactly as promised. The delivery men were very thoughtful and careful particularly as it was a struggle to get the sofa into the lounge.
Helpful Report
Posted 8 years ago
Sonia, from the Birmingham store, has been fantastic at chasing my order and keeping me up to date with developments. She deserves huge credit for great customer service. Thank you.
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Posted 8 years ago
MyFurniture just perfect thank you Hanna ozarowski
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Posted 8 years ago
The in-store experience was very good. The staff were knowledgeable and helpful, and dealing with them over the phone and email was also positive - quick to respond and help. The sofa is lovely, very good quality and the delivery guys were on time and did all they needed to do.
Helpful Report
Posted 8 years ago
The sofa we ordered looks good and arrived on time. It appears to be of good quality. My only issue is that the fabric colour is darker then we expected it to be. This is not an issue of colours not matching the sample, but rather that when you look at a small sample you don't get the same effect as looking at the entire finished product. Having a brochure with pictures or website that you could swap colours to visualise the different fabrics will be helpful
Helpful Report
Posted 8 years ago
Darlings Of Chelsea is rated 4.7 based on 533 reviews