Thank you for your feedback, Joseph!
I looked at your Customer Service experience and apologize that was your takeaway. We called you back, and were told it was not a good time for you to talk, and attempted to call back at the time you requested, resulting in a bit of phone tag. Please feel free to give us a call at your convenience! Our phone lines are open 6am-5pm Pacific.
“Experience was decent… the person that came out to install the items. Never set up the Alexa and the process for setting up took twice as long as told it would. The explanation on how the app worked was not clear or helpful… maybe if I had better experience then things would be better”
