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DecanterEngraving.com Reviews

5.0 Rating 391 Reviews
100 %
of reviewers recommend DecanterEngraving.com
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Phone:

6465833920

Email:

orders@decanterengraving.com

Location:

165 E 89ST,
New York
New York
10128

I can say after receiving the gift yet to be given as a retirement gift, that all of my expectations were absolutely met and exceeded in terms of customer service. Any future gift needs of similar sort will definitely make me a repeat customer. I highly recommend DecanterEngraving for a fine level of quality and customer service.
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Posted 1 month ago
Responsive customer service and an excellent clean up and rendering of the artwork I requested by Gabe. Very satisfied with both the service and the quality of the decanter received! Highly recommend this company
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Posted 1 month ago
Everything from the order process to the personalized engraving on the decanter was fantastic. Even received my order in just 3 days in perfect condition.
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Posted 1 month ago
The engraving on the decanter turned out exactly as shown in the preview and arrived in just three days in TN with regular ground shipping. Very happy with this purchas and the ease of the order process!
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Posted 2 months ago
The Decanter is beautiful and was delivered as described. The quality is excellent. I am very happy with the purchase.
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Posted 2 months ago
The experienc eof personalizing a decanter was amazing, the designers are on top of it and very wonderful to work with. A engraved decanter is my go to wedding gift and very happy that i found a place i can do it with everytime!
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Posted 2 months ago
Ordered the Cristoff wine decanter as a last minute wedding gift. Customer service wsas able top help me expedite the order which was shipped same day and arrived in just two days. Great job team!
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Posted 2 months ago
The engraving was done perfectly, I'm very happy with my order! I will be ordering more of these beautiful for Christmas. Thank you!
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Posted 2 months ago
Great Service and the Decanter was beautiful!
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Posted 2 months ago
I received a decanter and glasses set I ordered as a retirement gift for a lifelong friend. Outstanding quality and impressive customer service! I want to extend my gratitude for creating exactly what I wanted and having it delivered quickly! Extremely satisfied
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Posted 2 months ago
Very elegant decanter set! Bought it as a wedding gift for my hubby and he absolutely loves it!
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Posted 2 months ago
Great product and fast delivery!!!
DecanterEngraving.com 5 star review on 16th October 2025 DecanterEngraving.com 5 star review on 16th October 2025
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Posted 2 months ago
Wonderful crustal decanter and engraving! Gabe was excellent to work with and was able to answer all my questions before making a purchase. Quick turnaround from the time of order to shipping and delivery. I will be ordering from this company again!
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Posted 3 months ago
The set we prchased waas beautiful.
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Posted 3 months ago
They were able to engrave exactly what I wanted, and it was perfect. It was for my husband's 50th birthday, and he loved it. Thank you!
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Posted 3 months ago
Received this order at an APO address in Germany in less than a week in pristine condition, exactly as I ordered. The quality of the decanter and the craftsmanship of the engraving exceeded my expectations. I would order from this company again.
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Posted 3 months ago
Amazing job at a great value! I highly recommend!
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Posted 3 months ago
The decanter turned out exactly as shown in the designer during the order process and arrived quick even with standard shipping. Very happy with tis purchase! It was a birthday gift for my son
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Posted 3 months ago
I bought this as a 30th birtday gift for my son and he abolutely loves it! Quick order rocess and super fast shipping.. It arrived in just 3 days! Thank you
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Posted 3 months ago
Customer service very friendly and professional. Quality of product and crystal very good. But...the only complaint that I personally have is related to the package. It is a common low cost box with cheap and not good looking cartoon. Package for an expensive gift is very important as it has the first impact to the person who is receiving and opening the present. In my opinion decanter has to be inserted in a well fitted sponge box (or suitcase) with proper wrappings not to be ruined during the pull out. Of course this means higher cost on the product and gift itself, but I think for a real present it worths it. Again I have to emphasize that I am satisfied with overall quality of product, but the package has to be improved.
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Posted 3 months ago
DecanterEngraving.com is rated 5.0 based on 391 reviews