Decathlon Reviews

4.4 Rating 11,509 Reviews
87 %
of reviewers recommend Decathlon
4.4
Based on 11,509 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 37%
Accurate And Undamaged Orders
Greater than 72%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
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About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

How quickly does Decathlon resolve customer queries?
(4 years ago)
Greater than 33% of reviewers feedback is Decathlon resolves customer queries within an hour.
(4 years ago)
93.77%
Industry Average
good service and price
- Anonymous
Decathlon service was speedy and return process very straight forward. Recommend
- Lucy
I really wanted to purchase a coat that was low on stock so I thought I would try to reserve one - I couldn't figure out how to reserve it online, so the customer services representative I called kindly put me on to someone in store to reserve it the old fashioned way!
- Anonymous