“Very quick delivery even though it was just before Christmas . But driver of delivery van wouldn't leave it without signature . I rang to arrange new date and asked if they would deliver to a neighbour. Although they said yes they didn't try our neighbours so we still ended up driving a long way to the depot!”
“Initially you sent the wrong item. I telephoned and arranged to send it back to you (which I did the following day) and the correct item arrived yesterday. The problem was dealt with quickly and efficiently.
Kind regards,
Kay Atwell”
“Good quick service, good prices and range, good website ordering process except I received an email saying that my item wasn't in stock - so now I the one from Denny & Sons and one from another retailer.”
“My lasagne dish was very poorly packed and arrived in 8 pieces. I telephoned to explain and was treated with great courtesy and helpfulness. The replacement dish arrived, properly packed, promptly.”
“Straightforward web site, easy to pay without opening an account and reasonable prices. Quicker delivery would have made it 5 stars, but still within stated period, so no complaints.”
