DENTAL DIRECT Reviews

Name: DENTAL DIRECT
Address: 56 Windermere Avenue, London
Rating: 4.71

4.7 Rating 7,390 Reviews

94 %

of reviewers recommend DENTAL DIRECT

Company Reviews

Product Reviews

1,314

Questions

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Phone:

020 3982 3236

Email:

sales@dentaldirect.co.uk

Location:

56 Windermere Avenue
London
N3 3RA

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DENTAL DIRECT 5 star review on 15th March 2022

James Smith

DENTAL DIRECT 5 star review on 22nd January 2022

Mike Aldred

DENTAL DIRECT 5 star review on 8th July 2021

Sue Adams

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt and hassle- free”

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Posted 3 years ago

“Apallingly slow. Remove me from data base.”

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Posted 3 years ago

Hi, Thank you for taking the time to review us. We are incredibly sorry for the delay in shipping your order. Unfortunately, in some rare instances, we may experience some unexpected issues regarding our stock levels. We apologise for the inconvenience this has caused you and we assure you that this is unreflective of the usual service we strive to provide. Nevertheless, we have removed you from our database as requested. Once again, we apologise for this, Dental Direct Team 🦷

Posted 3 years ago

“Good selection of quality products at reasonable prices”

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Posted 3 years ago

“I always get the Curaprox brushes from Dental Direct. Great service.”

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Posted 3 years ago

“good efficient deliveries”

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Posted 3 years ago

“Usually a brilliant efficient service but sadly not on this occasion”

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Posted 3 years ago

Hello, Thank you for taking the time to review us. We thank you for your loyalty to Dental Direct and are greatly apologetic that our service was not up to our usual standard on this rare occasion. Please do let us know what exactly went wrong so that we can help to improve our services to greater consistency. Thank you & once again we apologise for your experience with us, Dental Direct Team

Posted 3 years ago

“Great products Great price and delivered very quickly.”

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Posted 3 years ago

“Quick delivery and products as described”

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Posted 3 years ago

“best price around, excellent service.”

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Posted 3 years ago

“Take payments for items not in stock, ignore emails and never want to refund your money, unless you involve your bank!! Avoid, avoid, avoid!! Worst company I have ever dealt with online!!”

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Posted 3 years ago

Hi Josephine, Thank you for the review, we greatly appreciate it and will be using it to better our services. We apologise for your negative experience with us and would like for you to know that this is unreflective of the service we strive to deliver. As we have a timetabled schedule of stock expectancies and for the smooth running of our website, on occasion, we may take orders for items that will be in stock within the day. Unfortunately, in some instances, we may experience some unexpected delays with these deliveries. We are extremely sorry that this has possibly been the issue in your case. Our records have been checked and it can be seen that you were issued a refund as soon as our customer service was in touch with you and became aware of this delay. Once again, we apologise for this inconvenience, Dental Direct Team 🦷

Posted 3 years ago

“Very good service - would recommend for delivery snd product”

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Posted 3 years ago

“Very good for all your dental needs”

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Posted 3 years ago

“Great products (High Street Brands) delivered to your door for less than High Street prices! What more could you want?”

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Posted 3 years ago

“Fast, efficient service.”

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Posted 3 years ago

“Quick delivery, excellent interdental brushes.”

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Posted 3 years ago

“Good product, easy to order and quick delivery. Thanks.”

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Posted 3 years ago

“Very fast service. The product was very good as always.”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“This was my first order and there was a long delay between ordering and receiving the goods. The reason given was Covid19 but I find that hard to believe. I’ll reserve judgment until after my next order. Otherwise very happy.”

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Posted 3 years ago

Hi Jonathan, Thank you for your review. We are sorry to hear that your order has taken longer than expected to reach you. On occasion, Royal Mail may require some extra time to make their deliveries. Unfortunately, this is out of our control. We apologise for this. However, we are happy to hear that you are generally happy with your order and we hope you will shop with us again soon! Thank you, Dental Direct Team 🦷

Posted 3 years ago

“First time used this comoany and their website and I'm well impressed! The prices are more than affordable and reasonable and everything in stock what I needed. After that, speedy delivery got me even more pleasantly surprised so only positive words and praises from me. Thank you very much to everyone involved in orders, shipping and customer service! You're doing brilliant!”

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Posted 4 years ago

DENTAL DIRECT is rated 4.7 based on 7,390 reviews