Login
Start Free Trial Are you a business? Click Here

DENTAL DIRECT Reviews

4.7 Rating 7,390 Reviews
94 %
of reviewers recommend DENTAL DIRECT
Read DENTAL DIRECT Reviews
Visit Website

Phone:

020 3982 3236

Email:

sales@dentaldirect.co.uk

Location:

56 Windermere Avenue
London
N3 3RA

Write Your review

No email comformation. Wasn,t sure if I would actually get my order. Money was taken straight out of my account but didn,t get goods for 7 days. No customer service at all.
Helpful Report
Posted 5 years ago
The package arrived ripped and the two packs of interdental brushes were missing. The invoice was still enclosed but also torn. They were only in an ordinary envelope which obviously was not strong enough for the items which have sharp edges. I telephoned that day and was told you would send some more which was helpful but I am still waiting for the delivery. I appreciate that at the moment deliveries will be delayed.
Helpful Report
Posted 5 years ago
I haven’t received my order which was despatched 3 weeks ago
Helpful Report
Posted 5 years ago
I never received my order !!!!!
Helpful Report
Posted 5 years ago
Didn’t last anytime, a few hours at the most. Disappointing.
Helpful Report
Posted 5 years ago
Still haven't received the item :(
Helpful Report
Posted 5 years ago
not rec order, please dispatch it I nee the dental brushes urgently
Helpful Report
Posted 5 years ago
This is the first correspondence I have had from you. The money was taken around 5 days after the order was made and I an still waiting on an email confirming my order number and when the delivery is due. I expected the delivery to be delayed due to the current situation completely understandable , however to have had no email from you following the order tis extremely poor. up until now I have not nowhere to correspond to find out the details.
Helpful Report
Posted 5 years ago
Absolutelly shocking costumer service, ordered an item which then turned out was not on stock(I checked the website after a few days, as I did not get confirmation e-mail, so they did not even notified me that it was out of stock), no confirmation was sent about the order being placed or confirmed however my bank details were ofc stored so they can hold the business whenever it s suits them. After a whole month of placing the order and without any communication or e-mail I realised they have taken money from my account a few days ago, but of course I have ordered the same item somewhere else as I thought my order was not happening because I was not told anything until I sent them an e-mail about why my money was taken after a month time. However, because they don t send you any e-mails about your order that leaves you no chance to cancel or get a refund only you can return the item at your on expense. Don t even bother asking for help as they will not even try to understand what are you on about, let alone admiting mistakes or rectifying the issue. Would not recommend ordering from here.
Helpful Report
Posted 5 years ago
You have not delivered! Despite express shipping payment and not replied to emails
Helpful Report
Posted 6 years ago
DENTAL DIRECT is rated 4.7 based on 7,390 reviews