Design A Sign Reviews

Name: Design A Sign
Rating: 3.37

3.4 Rating 506 Reviews

58 %

of reviewers recommend Design A Sign

Company Reviews

Questions

Metrics

3.4

Based on 506 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

0845 519 8168

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am so very disappointed with the quality of my order considering the price I paid and would not use this company again.”

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Posted 6 years ago

Hello Emily We are very sorry to hear about this. Personally we thought the sign looked great. Can you please identify with our customer service team what the issue is regarding the quality of your sign? Once again, we are sorry you do not like your sign and we hope we can remedy this somehow. Kind Regards Design a Sign

Posted 6 years ago

“Great service. Sign wasn't exactly as agreed but still good.”

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Posted 6 years ago

“Would have preferred the process to be a little quicker but all in all the sign was good as was the service.”

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Posted 6 years ago

“Good quality and delivered on time. Easy to communicate with them .”

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Posted 6 years ago

“Very patient with me and my request, very good outcome”

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Posted 6 years ago

“Good product slow dispatch.”

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Posted 6 years ago

“Sign is as advertised, good quality and arrived when promised. Excellent value.”

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Posted 6 years ago

“It took over 3 weeks and a lot of chasing before I got my sign”

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Posted 6 years ago

“Design was reviewed and changes suggested. Agreed with changes and very happy with final product, great service for the cost.”

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Posted 6 years ago

“Everything was as promised from initial phone call to receipt of order. Kept well on informed through the order process.”

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Posted 6 years ago

“good service, clear communication, bit of lengthy wait for despatch once proof confirmed but a good quality product and well worth the money.”

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Posted 6 years ago

“I asked for my parcel to be delivered to my garage, the delivery company told me they had left it with a neighbour who has been in France for months so could not have sighed for the parcel. This company was not interested, I was told it had been delivered and I would have to find it myself. Do not use this company, if there are any problems with the delivery they have your money and will not help.”

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Posted 6 years ago

Hello Diane Although we appreciate your review and your comments, we have actually been very understanding and tried to offer a resolution to the matter. However when we have done so you hung up the phone. We are also left a little bemused by the matter. Firstly you say the item is left with a neighbour house number two which doesn't exist. When we then advise that this does actually exist and proven with signature and postcode finder, you then retracted your comment and advised that your neighbours at this address are on holiday. Does this not entirely contradict your first comment? We also note that delivery to this address was actually made today. Have your neighbours left for holiday today after they accepted the delivery? If you have known that they are on holiday in the first instance, why did you deny the fact that the house existed? Secondly, how are you to know they are on holiday if you didn't even know the house existed? How can the signature be stamped for todays date if your neighbours are on holiday? Once again, we have been trying to resolve the matter but unfortunately on this occasion, things do not seem to be adding up, and for us to understand as best as possible as to what has happened we need to know all the information as accurately as possible.

Posted 6 years ago

“Had to chase every step of the process, missed the timeline promised at time of order.”

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Posted 6 years ago

“well constructed and more important.......people know where we are now.”

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Posted 7 years ago

“The signs I designed and sent over when delivered are spot on and exactly what I wanted, however the only let down was the communications with the team. I had to keep chasing up to see if they were in procuduction and when delivery was going to be. The website is also un-secure so this initially put me off ordering as they have registered various companies at the same address which operate under Design a sign, barring this though and the hassle, price and product is spot on”

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Posted 7 years ago

“It took nearly two months to produce and deliver my new sign. When it was delivered, it was sent to my old address, even though you had been notified of my new one and agreed to ship it there the day before. Embarrassing level of service”

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Posted 7 years ago

“Prompt and helpful customer service. Product is good quality and really met my expectations. Thanks!”

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Posted 7 years ago

“Great sign , good quality. Steve”

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Posted 7 years ago

“great service and great product”

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Posted 7 years ago

“Easy to use website, delivered on time well packaged. High quality product. Would definitely order from this company again.”

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Posted 7 years ago

Design A Sign is rated 3.4 based on 506 reviews