Dexam Reviews

Name: Dexam
Rating: 4.82

4.8 Rating 1,141 Reviews

96 %

of reviewers recommend Dexam

4.8

Based on 1,141 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

cs@dexam.co.uk

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Dexam 5 star review on 10th January 2018

Lena From Spain

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speed of service. Courteous service. Quality product.”

Helpful Report

Posted 6 years ago

Hi there. Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that you found the speed and overall service that your received at Dexam to meet with your expectations. Thank you again for leaving a review and we hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Good value, prompt service with item purchased exactly as described. Well pleased with all aspects of the order.”

Helpful Report

Posted 6 years ago

Hi Eric Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that you were happy with the value, service and quality of your order. Thank you again for your review and we hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“excellant service ordered wok and i love it well priced too”

Helpful Report

Posted 6 years ago

Hi Liz. Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that you were satisfied with the quality of your ordered wok and of the price that you paid. We work hard to ensure that all our customers receive a premium service. Thank you again for your review and we hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Product quility good and attractively priced. Efficient dispatch and delivery”

Helpful Report

Posted 6 years ago

Hi there. Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that you were satisfied with the quality and price of your order, but also that our delivery was fast. Thank you again for your review and we hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“great product and service”

Helpful Report

Posted 6 years ago

Hi there. Thank you for taking the time to leave a 5-star review of your experience when shopping online at Dexam. We were pleased to read that you were satisfied with the quality of product and service that you received. Thank you again and we hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Excellent service and follow up. I will recommend Dexam to my friends”

Helpful Report

Posted 6 years ago

Hi Gerald. Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that the service you received meet with your expectations but also that you will recommend us to friends. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“The service is as good as all the reviews I looked at . Brilliant!!!!”

Helpful Report

Posted 6 years ago

Hi Monty Thank you for your five-star review. We were pleased to read that you were satisfied with the service that you received when shopping online at Dexam. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“This was bought as a birthday present and the recipient is delighted with her apron.”

Helpful Report

Posted 6 years ago

Hi Chris. Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that the recipient enjoyed her apron and we hope she creates many memories with her apron. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“We wanted to try a spiralizer without too much outlay. This product is absolutely what we required and the service was excellent.”

Helpful Report

Posted 6 years ago

Hi Bernard Thank you for your five-star review. We were pleased to read that you were satisfied with the quality of your spiralizer and the overall service that you received when shopping online at Dexam. Thank you again for your review and we hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Good service all round Very pleased with my first order”

Helpful Report

Posted 6 years ago

Hi there. Thank you for taking the time to leave a 5-star review of your experience when shopping online at Dexam. We were pleased to read that you were pleased with your first experience shopping at Dexam and hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Fantastic transaction, prompt delivery and excellent wok. Top quality carbon steel, unlike some other woks it does not bend or warp. Superb quality non stick - so far. Very happy with this product and 2 year warranty inspires further confidence in my purchase.”

Helpful Report

Posted 6 years ago

Hi there Thank you for your order. We were pleased to read that you enjoyed your overall experience when shopping online at Dexam, finding it both quick and simple to use. We are also pleased to read that you are satisfied with the quality and design of our woks which we are incredibly proud of. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“I still have not received my order. I realise it is the courier that maybe at fault, but you have chosen to use them. On reflection l don't believe I will ever see my order.”

Helpful Report

Posted 6 years ago

Hi Donna. First, let me say how disappointed we are with our courier for delivering to the wrong address. I understand from talking to our customer service team here at Dexam that they have been working hard to resolve this issue on your behalf. I have also been informed that UK Mail was attempting to redeliver your order on Tuesday 29th January. I hope that the re-delivery was a success and that our Customer Service team has been helpful during this unsure time. Any queries about your order, please feel free to contact our Customer Services who always strive to be helpful in all circumstances. Thank you for your message and we hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Fast delivery to germany, pefectly protected against damages! Thank you!”

Helpful Report

Posted 6 years ago

Hi there, Thank you for taking the time to leave a 5-star review of your experience when shopping online at Dexam. We were pleased to read that you received your order quickly to Germany, but also that your order was well packaged. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“With an easy to use website, detailed product images and a wide range of choice, shopping online with Dexam was a pleasant experience. The goods arrived in perfect condition and the eco-packaging was heartening to see (corn starch packing chips). Really pleased with everything we ordered and will definitely look to order from Dexam again.”

Helpful Report

Posted 6 years ago

Hi Steve Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that you found our website easy to navigate with plenty of detail to help you with your purchase. It was also nice to read that your order arrived swiftly and in great condition and that you appreciated our eco chips. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Swift delivery and goods arrived well packaged.”

Helpful Report

Posted 6 years ago

Hi there. Thank you for taking the time to leave a 5-star review of your experience when shopping online at Dexam. We were pleased to read that your order arrived quickly and in good condition. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Excellent service. Delivered exactly on time. Very impressed. Would recommend to others”

Helpful Report

Posted 6 years ago

Hi there. Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that you were satisfied with the speed and overall service when shopping with us. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Great product and speedy delivery. This is how online shopping should be.”

Helpful Report

Posted 6 years ago

Hi Charlie. Thank you for taking the time to leave a review of your experience shopping at Dexam. We were pleased to read that you were satisfied with the quality of your order but also on the speed of delivery. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“The jug arrived in a couple of days.I bought it in sale and l'm very pleased with it.”

Helpful Report

Posted 6 years ago

Hi there. Thank you for taking the time to leave us a 5-star review. We were pleased to read that your order arrived quickly and that you were pleased with not just the quality, but also the price. We hope to see you shopping at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Quick despatch and good products”

Helpful Report

Posted 6 years ago

Hi there. Thank you for taking the time to leave a review of your experience shopping online at Dexam. We were pleased to read that you were satisfied with the speed of dispatch and delivery from our warehouse in Midhurst but also the quality of your order. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Very pleased with my order and being kept updated about the delivery. Would certainly use Dexam again.”

Helpful Report

Posted 6 years ago

Hi Thank you for your five-star review. We were pleased to read that you were satisfied with our service and appreciated our delivery and order updates. Thank you again for taking the time to leave us a review and we hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

Dexam is rated 4.8 based on 1,141 reviews