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Dexam Reviews

4.8 Rating 1,141 Reviews
96 %
of reviewers recommend Dexam
4.8
Based on 1,141 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Dexam Reviews
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Email:

cs@dexam.co.uk

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Anonymous
Anonymous  // 01/01/2019
Excellent product that we have looked for for several years, fast shipping even though we are in a remote area of Sweden, excellent packing. Just A+++ in every way. We would certainly do business with them again.
Helpful Report
Posted 6 years ago
Hi Lorayne Thank you for taking the time to leave a response of your experience when shopping online at Dexam. We are pleased to read that you were satisfied with your order and the recieved delivery service to Sweden. Thank you again and we hope to see you shopping online at Dexam in the near future. Many Thanks, Charlotte
Posted 6 years ago
Excellant dispatch time, delighted with purchases.
Helpful Report
Posted 6 years ago
Hi. Thank you for taking the time to leave a review of your experience shopping online at Dexam. We were pleased to read that you were satisfied with the delivery service and speed and with the quality of your order. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte
Posted 6 years ago
Lovely measuring just and coffee jug. Shame there wasn't a huge range, think it might be discontinued? Definitely be keeping an eye out for future products.
Helpful Report
Posted 6 years ago
Hi Dave. Thank you for taking the time to leave a review of your experience shopping online at Dexam. We were super pleased to read that you were satisfied with the coffee pot and measuring jug. Certain items in our Vintage Enamelled range are being discontinued before we introduce new items to the range, which will come into stock early 2019. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte
Posted 6 years ago
Good pricing and service throughout - very pleased with the products ordered
Helpful Report
Posted 6 years ago
Hi Thank you for your five-star review. We were pleased to read that you were satisfied with the pricing and service received and the quality of your products. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte
Posted 6 years ago
I can’t say a big enough thank you to Dedham for great products and a quick service!! Every item I ordered arrived in good order and I am very pleased with each and every item.
Helpful Report
Posted 6 years ago
Hi. Thank you for taking the time to leave a review of your experience shopping online at Dexam. We were pleased to read that your order was received quickly and in good condition. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte
Posted 6 years ago
I ordered a bird jug. It was better than I expected, packed really well & delivered in time. Excellent service, thank you Dexam.
Helpful Report
Posted 6 years ago
Hi Thank you for taking the time to leave a review of your experience shopping online at Dexam. We were pleased to read that you were happy with your ordered Little Bird jug and that the packaging and shipping meet with your expectations. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte
Posted 6 years ago
Unable to find fondue gel packs on the high street so had no option but to buy online. They arrived promptly but both packs of three had one that was badly squashed. Although it may be possible to use them very disappointed that adequate packaging had not been used.
Helpful Report
Posted 6 years ago
Hi Thank you for taking the time to leave a review of your experience shopping online at Dexam. We were disappointed to hear that your purchased fondue fuel was damaged during transit. Please feel free to contact our Customer Service team at cs@dexam.co.uk or on 01730 811888 and they can look into this matter further for you. Many Thanks, Charlotte
Posted 6 years ago
I received a prompt delivery from Dexam and the items were well packaged to avoid any damage during delivery. I would order again from this Company
Helpful Report
Posted 6 years ago
Hi. Thank you for taking the time to leave a review of your experience shopping online at Dexam. We were pleased to read that all items ordered were well packaged and were received in good condition. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte
Posted 6 years ago
Fast and professional service
Helpful Report
Posted 6 years ago
Hi Irena Thank you for your 5-star review. We were super pleased to read that your experience when shopping online at Dexam to be fast and professional. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte
Posted 6 years ago
Very efficient, - very cheap, - very Quick, - very god quality. I’ll be back - thanks! Especially if You stay in the EU.
Helpful Report
Posted 6 years ago
Hi Finn Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that you were satisfied with the quality, price and speed that you experienced when shopping at Dexam. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte
Posted 6 years ago
excellent speedy service with no fuss
Helpful Report
Posted 6 years ago
Hi Dominic Thank you for taking the time to leave a review of your experience shopping online at Dexam. We were pleased to read that you were satisfied with the speed of our delivery service. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte
Posted 6 years ago
The knife I ordered is excellent. Unfortunately I have to be careful because I have cut myself twice. Obviously not your fault but mine as I am used to using blunt knives and had to hack onions apples etc. To slice a lemon is so easy. I am very happy with my purchase. Thank you.
Helpful Report
Posted 6 years ago
Hi Veronica Thank you for taking the time to leave a review of your experience shopping online at Dexam. We were pleased to read that you were satisfied with the quality of your knife that you purchased from our website. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte
Posted 6 years ago
I got a great round-bottomed wok that has performed exactly the way I was hoping it would.
Helpful Report
Posted 6 years ago
Hi there. Thank you for taking the time to leave us a review of your experience shopping online at Dexam. We were super pleased to read that the wok you purchased performed to your expectations. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte
Posted 6 years ago
Very happy with the shopping experience, good website, items as described, very good quality and delivered quickly. I'd never used Dexam before but will probably come back at some point. Thank you
Helpful Report
Posted 6 years ago
Hi Paola Thank you for taking the time to leave us a review of your experience shopping online at Dexam. We were pleased to read that you were happy with your overall shopping experience and the quality not just of your product but also with the delivery service. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte
Posted 6 years ago
Products are very nice designed. Good quality! The delivery was very fast (within 7days to Germany; usually it takes longer) and well packed with ecological filling materials. The kids use it as "PlayMais" 😁Thank you!
Helpful Report
Posted 6 years ago
Hi George Thank you for taking the time to leave a review of your experience shopping online at Dexam. We were super pleased to read that you were happy with the quality of your order and the speed of your delivery to Germany. We are proud of our environmentally friendly eco-chips and are pleased that your children have found a second use for them. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte
Posted 6 years ago
Easy to order, delivery was speedy. I highly recommend it. Delivered to Dublin via Parcel Motel from Northern Ireland, then collected by me the next day from a local Parcel box
Helpful Report
Posted 6 years ago
Hi Owen. Thank you for taking the time to leave a review of your experience shopping online at Dexam. We were pleased to read that you were satisfied with the quality and speed of delivery to Northern Ireland. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte
Posted 6 years ago
Easy to order, quality of items was excellent. Very well packed and super fast delivery, highly recommend company.
Helpful Report
Posted 6 years ago
Hi Hugh. Thank you for taking the time to leave a review of your experience when using our website. We were pleased to read that you had a positive experience when shopping online at Dexam and that you order was well packaged and speedily received! We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte
Posted 6 years ago
I love Dexam the quality is great but I am gutted that you closed your outlet store in Midhurst I went there so often and bought some lovely equipment and gifts from that store when I couldn’t afford to fork out for the main online sales.
Helpful Report
Posted 6 years ago
Hi Penny. Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that you enjoyed visiting our outlook shop that closed back in 2011, but we hope that we can continue to serve you and your kitchens needs through our website. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte
Posted 6 years ago
Good website, beautifully made product, sent efficiently
Helpful Report
Posted 6 years ago
Hi Michael. Thank you for taking the time to leave a 5-star review of your experience when shopping online at Dexam. We were super pleased to read that you found the website easy to use and the product that you ordered to be of a high quality. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte
Posted 6 years ago
Excellent service with both of our orders, but more importantly the product is also great,and in daily use with absolutely no issues. Will be making a further purchase in the new year.
Helpful Report
Posted 6 years ago
Hi Ken. First, let us thank you for taking the time to leave a review of your experience when shopping at Dexam. We were pleased to read that you were satisfied with the quality of your product when ordering from us on both occasions. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte
Posted 6 years ago
Dexam is rated 4.8 based on 1,141 reviews