Dexam Reviews

Name: Dexam
Rating: 4.82

4.8 Rating 1,141 Reviews

96 %

of reviewers recommend Dexam

4.8

Based on 1,141 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

cs@dexam.co.uk

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Dexam 5 star review on 10th January 2018

Lena From Spain

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although I found the packaging a bit exagerated as the product arrived in a very big box, purchese, delivering, quality and value of the product were absolutely fantastic. Only the opening of the mug could have been more pleasant to drink from.”

Helpful Report

Posted 6 years ago

Hi there. Thank you for taking the time to leave a review of your experience shopping on our site. We were pleased to read that you were satisfied with the product and overall service that you received when shopping at Dexam. We will pass your comments on to our warehouse team about the exaggerated packaging of the mug. We hope to see you shopping online at Dexam again soon. Many Thanks, Charlotte

Posted 6 years ago

“Excellent service and delivery”

Helpful Report

Posted 6 years ago

Hi Christine. Thank you for taking the time to leave us a review of your experience when shopping online at Dexam. We were pleased to read that the service that you received meet with your expectations and that the delivery was speedy. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Great teapots, delivered quickly and safely.”

Helpful Report

Posted 6 years ago

Hi there. Thank you for leaving us a review of your experience when shopping at Dexam. We were pleased to read that your ordered teapots arrived quickly and safely. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Site is user friendly and items were despatched quickly. Would recommend.”

Helpful Report

Posted 6 years ago

Hi there. Thank you for taking the time to leave a review of your experience when shopping at Dexam. We were pleased to read that you find the site user friendly and that the items were dispatched quickly. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Great service, prompt delivery, well packaged and a beautiful teapot. Would highly recommend”

Helpful Report

Posted 6 years ago

Hi There. First, let us thank you for taking the time to leave us a review of your recent teapot purchase. We were super pleased to hear that your order was speedy and that your teapot was received in good condition. Thank you again for taking the time to leave us a review and we hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Very good product! It work perfectly..”

Helpful Report

Posted 6 years ago

Hi There. Thank you for taking the time to leave a review of your experience. We are pleased to hear that your order meet with your expectations and that it works perfectly. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Prompt delivery and excellent packaging. Lovely product, very good price.”

Helpful Report

Posted 6 years ago

Hi there. Thank you for taking the time to leave a review of your experience when shopping on Dexam online. We are pleased to read that the delivery and packaging of your order meet with your expectations. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Love the products and can't believe I ordered yesterday afternoon and they have arrived one day later. I'm also delighted that the packaging 'chips' are compostable and recyclable. That would 100% make me shop with dexam again. Fantastic!”

Helpful Report

Posted 6 years ago

Hi Wendy First, let us thank you for taking the time to leave a 5-star review of your experience shopping online at Dexam. We were super pleased to hear that you were satisfied with the speed of your order and our included eco-chips. An environmentally friendly form of packaging, our eco-chips are easy to dispose without damaging the environment around us. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Very good service. Parcel arrived promptly, goods were as described on the website. Won't hesitate to use this firm again. T”

Helpful Report

Posted 6 years ago

Hi there. Thank you for taking the time to leave a review of your experience shopping online at Dexam. We were pleased that the speed and quality of our overall service that we offer our customers meet with your expectations. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Excellent service. Lovely product. Nice gift. Will buy again.”

Helpful Report

Posted 6 years ago

Hi Barker. Thank you for taking the time to leave a review of your experience shopping online at Dexam. We were pleased to read that you were satisfied with the quality of your ordered gift and the overall service that you experienced. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Excellent company to deal with, high quality product & very fast delivery.”

Helpful Report

Posted 6 years ago

Hi Victoria Thank you for taking the time to leave a review of your experience shopping online at Dexam. We were pleased to read your 5-star review, rating the quality of our products and overall service. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Lovely products and super service, very happy customer.”

Helpful Report

Posted 6 years ago

Hi Mrs Price Thank you for leaving a 5-star review of your experience shopping online at Dexam. We were pleased to read that you were satisfied with the quality of our products and overall service. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“I ordered the Christmas napkin rings. Very pleased with the product and the service.”

Helpful Report

Posted 6 years ago

Hi Lois. Thank you for taking the time to leave a 5-star review of your experience on our website. We were pleased to read that you were happy with the quality of your purchased wooden napkin rings from our Yuletide range. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“My daughter and her fiance have moved back home and i needed a bigger teapot to cope with at least 5 mugs of tea so I ordered the Globe 10 cup teapot made by the London pottery company. I love it. It looks good, makes a fabulous cup of tea and easily copes with 5 decent sized mugs and most importantly doesn't drip. I ordered it on the 16 November and it arrived on the 20th. I was very impressed with the eco friendly chips that were used around the original box to protect it from being broken”

Helpful Report

Posted 6 years ago

Hi there. Thank you for taking the time to leave a 5-star review of your experience shopping online at Dexam. We were super pleased to read that you were happy with the purchase of your new 10 cup London Pottery teapot. It was also nice to read that you were satisfied with the speed and quality of the received delivery service. We are proud of our environmentally friendly eco-chips that can continue to protect your package without damaging the environment. Thank you for taking the time to leave us a review and we hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“I like the nowdesign double oven gloves sold by Dexam as they are good for smaller hands, as mine are. Good price and very quick delivery. Good service all round.”

Helpful Report

Posted 6 years ago

Hi there. Thank you for taking the time to leave us a 5-star review of your experience shopping online at Dexam. We were pleased to read that you were satisfied with the quality of your double oven glove and that you found the price and delivery service was to a high standard. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Very easy to place order. Quick delivery. Super product. Thank you.”

Helpful Report

Posted 6 years ago

Hi there. First, let us thank you for taking the time to leave a review of your experience at Dexam. We were pleased to read that you found our site easy to use and that the delivery of your order was quick. Thank you again for leaving us a review and we hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Got what I was looking that no one else had”

Helpful Report

Posted 6 years ago

Hi there. Thank you for taking the time to leave a review of your experience at Dexam. We were pleased to read that you were able to find what you were looking for when visiting our website. We look forward to seeing you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Everything was o.k.. !”

Helpful Report

Posted 6 years ago

Hi Doris. Thank you for taking the time to leave us a 5-star review. We were pleased to read that the service your received from Dexam was to your satisfaction and we hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“good price and delivered promptly”

Helpful Report

Posted 6 years ago

Hi Trevor. Thank you for taking the time to leave us a 5-star review of your experience at Dexam. We were pleased to read that you were satisfied with the price and the speed of our delivery service. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Delivered quickly - ordered Friday afternoon, delivered Monday morning. Four Mighty Mugs received and the only problem is stopping the Grandchildren from testing their ability to not be pushed over!”

Helpful Report

Posted 6 years ago

Hi Dennis. First, let us thank you for taking the time to leave a 5-star review of your experience with Dexam. We’re pleased to read that you were satisfied with the overall speed that your purchased Mighty Mugs were shipped at. Thank you again for taking the time to leave us a review and we hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

Dexam is rated 4.8 based on 1,141 reviews