Defend London Reviews

Name: Defend London
Address: Inside Out Fashion Studio LTD, 308 Ducie House, 37 Ducie St,, Manchester, Manchester
Rating: 4.78

4.8 Rating 662 Reviews

96 %

of reviewers recommend Defend London

Company Reviews

Questions

Metrics

4.8

Based on 662 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

07725407982

Email:

phil@dfnd.co.uk

Location:

Inside Out Fashion Studio LTD,
308 Ducie House, 37 Ducie St,,
Manchester
Manchester
M1 2JW

Write Your review

Tell us how Defend London made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Order arrived this morning and I have to say I'm really pleased. Its really nice and comfortable to wear, it fits really well. I love it and will definitely Order more. Might build a nice colour and design collection. Thank you guys. I loooooovvvvvveeeeee my new trackies.”

Helpful Report

Posted 1 year ago

“Great service great material and what you ask for is what you get”

Helpful Report

Posted 1 year ago

“Love your clothes but be greatful if you would send my refund for returned items.thanks”

Helpful Report

Posted 1 year ago

“I ordered 2 items 1 was excellent 1 I have returned after requesting returns info wanted replacement same as item 1 in different colour but still haven't had any response”

Helpful Report

Posted 1 year ago

“Great product. Sizing is a little off but overall great product and fast shipment”

Helpful Report

Posted 1 year ago

“Quality clothing. Accurate sizes. Quick delivery service. I am satisfied with Defend service. 👍🏽”

Helpful Report

Posted 1 year ago

“I am happy with the products I bought for my grandson, love the colours. However, I do feel that sizes are on the small size”

Helpful Report

Posted 1 year ago

“Firstly let me say that the service was exceptional from the ordering to the delivery I was always kept informed. As to the items themselves (two tracksuits) overall I am pleased with the quality. However one exception being the length of the waistband cords which are very short and could easily be lost inside the waistband during washing etc.”

Helpful Report

Posted 1 year ago

“Great service & quick delivery,easy to order &pay for goods.”

Helpful Report

Posted 1 year ago

“Quick delivery”

Helpful Report

Posted 1 year ago

“I ordered cheap tops first just for a try and they are better than i thought when they got posted I really liked them”

Helpful Report

Posted 1 year ago

“Very happy with the quality, Well worth the money. Son was well pleased..will definitely be purchasing more items”

Helpful Report

Posted 1 year ago

“I would have gave it 5 stars but one set was just credited to my account saying unavailable but at time of order it was in stock. Apart from that the clothing is really good quality and super fast delivery will shop again.”

Helpful Report

Posted 1 year ago

“Recently received an order and found an item missing and an item incorrect. However, Sarah in the team was prompt and dealt with the issue right away. 4* is fair, as I really like the products sent to me and the customer service post sale was great but unfortunately just that mistake and missing item within the same order wasnt ideal. I feel that if i had not raised this, it would not have been communicated to me. The invoice sent back to me said OOS next to the missing item - which can only mean out of stock, so this should have been replaced or communicated to me.”

Helpful Report

Posted 1 year ago

“Np at all”

Helpful Report

Posted 1 year ago

“Very good but easily tears”

Helpful Report

Posted 1 year ago

“Good prices and fast delivery of quality clothing. Only negative find sizes of t-shirts come up on the small side ….XXL Is max 46in chest when should be 48 in and there’s nothing bigger available.”

Helpful Report

Posted 2 years ago

“As much as I like your products how can 4 tee shirts that I bought (xxxl) be of a different size,two fitted perfectly,one was OK and one was far to tight now this is what's needed to address.”

Helpful Report

Posted 2 years ago

“The service has been good only once they sent the wrong colour items”

Helpful Report

Posted 2 years ago

“Items as shown in the brochure delivery time scale not to bad value for money”

Helpful Report

Posted 2 years ago

Defend London is rated 4.8 based on 662 reviews