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Digitalis Direct Reviews

3.9 Rating 7 Reviews
71 %
of reviewers recommend Digitalis Direct
3.9
Based on 7 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Telephone, Email
Read Digitalis Direct Reviews
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Phone:

01708763623

Location:

Unit A2 The Seedbed Centre,
Davidson Way,
Romford
Essex
RM7 0AZ

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Anonymous
Anonymous  // 01/01/2019
Purchased an Audio-Technica record player and Edifier speakers set from Digitalis and I’m very pleased with the quality of the product and the service provided. When I called about a set up issue I was having Digitalis was quick to point me in the right direction and talk me through until my problem was solved. Thank you!
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Posted 6 months ago
Ordered a DAB external aerial from them and quoted black cable in comments as per Ebay instruction. Arrived with white cable in a sealed box obviously direct from the manufacturer and thwey insisted I had never asked for black cable. Therefore purchasing the correct cable from Screwfix cancelled any savings.
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Posted 3 years ago
Ordered off eBay. Listing advertised next day delivery extremely prominently, and I ordered the speakers based on the fact I'd be able to get them so quickly. The speakers have yet to arrive, 48hrs after ordering, and I've been told by Digitalis that it's highly unlikely that I'll receive them for another 72hrs. When questioned, I was told that there were aware that their chosen delivery firm is currently unable to meet the 24hr SLA, but that apparently this did not warrant updating the listing. I then got a snotty, unprofessional response, stating I should consider myself lucky to be getting the product at all. Ample opportunity was afforded to rectify this appalling state of affairs, but all offers to provide a resolution were refused. This was my first experience purchasing from Digitalis, and it will most definitely be my last.
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Posted 4 years ago
Did have problems with deliver initially ,staff were very helpful and sorted it out .
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Posted 4 years ago
The A/V Amp I bought from them was faulty. They accepted a return, no questions asked, and issued an immediate refund. 5 star service !
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Posted 5 years ago
Purchased an Audio Technica turntable and Edifier speakers from Digitalis Direct, not only was the delivery extremely quick but they saved me over £30 against the next best price,Thank you!!
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Posted 6 years ago
Had to return the stereo unit which was faulty!! They picked it up and reyurned a new one within a few days great !!!!
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Posted 7 years ago
Digitalis Direct is rated 3.9 based on 7 reviews