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Direct Villa Holidays Reviews

3.6 Rating 69 Reviews

65 %

of reviewers recommend Direct Villa Holidays

Company Reviews

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Phone:

0871 218 20 20 / 00 34 96

Email:

info@directvillaholidays.com

Location:

Direct Villa Holidays,Centro Commercial Cap Blanc, Locale No 2, Avenida de la Marina, 45, Benissa, 03720 (Alicante) Spain.
Benissa, Spain
03720

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Direct Villa Holidays 5 star review on 11th October 2016

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall we have been treated very well we have stayed in quite a number of different villas and quite satisfied.We did have a problem last year but it was sorted very promptly.Thank you for looking after us and we will be booking again with you.”

Posted 10 years ago

“Amazing villa loads of space great location to town and shops if you didn't want to hire a car Book soon”

Posted 10 years ago

“We have rent different villas in different areas in Moraira, and we had a lovely time . The villas with pool are very nice and clean. In the villas you have everything you need. The booking and service is also good. A family from Holland”

Posted 10 years ago

“About the house the set of dishes, dishwasher and the furniture are very poor. Cleanliness is normal. How about the gasbill? The yard area is very good. The DVH personal and the company is very good, friendly and easy to deal with. Thanks.”

Posted 10 years ago

“Nice villas, frendly staff.”

Posted 10 years ago

“I would give 5 stars to the team who worked very hard for us and were extremely responsive to our questions and queries, especially when we had to change our villa when the owners sold the one we had booked unexpectedly. However I feel the villas need a closer inspection as the inside of our villa was OK, but nothing more than that. No bedding on one of the double beds, so I had to sleep on a mattress protector under a thin sheet. Many lights not working and bulbs not replaced. Thick dust and dirt on the ceiling fans. Junk left all over the place in the garden and garage. Fence broken in the garden. Garage difficult to lock. And a cat which left its waste in the plant pots on the veranda. This was Casa Lissa in Benissa/Moraira - a villa which could be beautiful, but needs maintenance work asap. To be honest it's put us off hiring another villa as although it could have been much worse and we had a good holiday, it could have been so much better.”

Posted 6 years ago

“Lovely villa and pool, spotless and well situated, as usual with yourcompany, but all the beds are terrible. They are hard and uncomfortable !! The other negative point was the chap who wanders around the gardens, he came to the villa at least every 2-3 days watering gardens and checking things. This is not something we have experienced before and was not welcome by us. We booked a villa to ensure our privacy, which was compromised by this intrusion.”

Posted 10 years ago

“We stayed in Villa Mar Negro Moraira. Villa was very tired with a few problems, broken bed and faulty electrical plugs and electric gates. We paid for air conditioning but remotes were not left. Several phone calls later we had it working only to find the front room unit leaked into the back of the television. We were told that we could arrive early but this was declined when we arrived so our groceries were spolit. Then when we complained we were told we could stay later because of our flight times but then 2 hours before we were due to leave we were told to leave in half an hour. Could not use pool for a day and sometimes did not have any water this was explained in a booklet when you arrived - to late to disagree tho!!!! Was very disappointed with customer services as they felt these were all perfectly acceptable and not reasons to support. Moraira was lovely and have to say some of the staff we met were lovely. overall poor villa for the money!”

Posted 9 years ago

“Direct villas have stolen £4000 of our money, We were due to holiday in May 2021. I checked my holiday account in January and found their was nothing on the website. I immediatly had a gut feeling that something was wrong. From that date i sent e.mails, telephone calls etc, but no reply. I then got an e.mail in March to say the company had ceased trading., and advised to contact my credit card company or insurance. Because the company had not gone into liquidation the insurance company would not pay, therefore i went to my credit card company who after investigation refunded me my money all but the deposit of £900 as the time allowed to claim with the company was out of date. I have continued to fight for the remainder of the balance but to no avail. I have tried IPP, ABTA, RESOLVER. Because the company have not gone into liquidation , i cannot find a way to get my money. Vivien who was dealing with our holiday should be ashamed of herself and i hope she gets her just deserts. If anyone has any ideas please contact me. I sympathise with all of you who are in my position.”

Posted 2 years ago

“Does anyone have something official about them going out of business.I need proof to make a claim, and can't find find anything on the internet.”

Posted 3 years ago

“I have a holiday booked for September 2021, and they have £3k of my money. I have this evening received an e-mail from them, advising me that they have ceased trading immediately. They have said they are unable to refund my money, and I should claim on insurance or credit card company. Has anyone managed to make a successful claim yet?”

Posted 3 years ago

“Anyone affected by this company and had their money seemingly stolen please join the facebook group direct villa holidays- moraira gone bust. Hopefully we can all collaborate information to find out what has happened and recoup what we've lost”

Posted 3 years ago

“I am another one who only recently realised that everything website etc have disappeared they owe us our deposit of just over £500 have been trying to claim it back through credit card but they want proof of liquidation not having a lot of joy with them.”

Posted 3 years ago

“They are now operating under Premier Villa Escapes Ltd.”

Posted 3 years ago

“They have £2K of my money and have disappeared without a word. I have a villa booked for Sept 2021 and I find it for hire elsewhere on my dates??? If anyone find out any info please share.”

Posted 3 years ago

“Promised monies due on cancellation within specified time some £1860 Vivian made continuous excuses and promises to refund agreed amount .I eventually turned to credit card provider who could not agree to reimburse the amount .This company should not be allowed to trade again it appears they have vanished taking peoples money just theft . Hopefully they will not be allowed the benefit of credit card facilities if they ever try to set up another company.”

Posted 3 years ago

“they have taken my money too!!! i have now re booked with www.morairaandjaveavillas.com they have been nothing but understanding to our horrible situation and helping us book a villa for this year!!!”

Posted 3 years ago

“This is a No Star rating. 26/02/2021 I have been checking on them quite regularly but now it appears they have just vanished. Website down, Facebook page gone, Phone number now not in use and no repsonse to emails. To fail in business at a time like this not unusual but not to advise customers or leave the website up with some notification is unforgivable. Only recourse now is via the credit card company, thank god i have the booking details on my system and not just on theirs.”

Posted 3 years ago

“Looks seriously like this company have done a runner with peoples deposits etc - no answer to email or phone. Website no longer available including your proof of booking, invoice, details etc. A simple message explaining theirs / ours predicament on their page would have saved a lot of frustration. Unfortunately looks like a section 75 credit card or hols insurance claim.”

Posted 3 years ago

“Yes no answer on phone They have 500 pound of mine I could use this year to book villa bit it looks like that's gone Pity really because I have used them for years”

Posted 3 years ago

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Direct Villa Holidays is rated 3.6 based on 69 reviews