Direct Villa Holidays Reviews

Name: Direct Villa Holidays
Address: Direct Villa Holidays,Centro Commercial Cap Blanc, Locale No 2, Avenida de la Marina, 45, Benissa, 03720 (Alicante) Spain., Benissa, Spain
Rating: 3.55

3.6 Rating 69 Reviews

65 %

of reviewers recommend Direct Villa Holidays

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Phone:

0871 218 20 20 / 00 34 96

Email:

info@directvillaholidays.com

Location:

Direct Villa Holidays,Centro Commercial Cap Blanc, Locale No 2, Avenida de la Marina, 45, Benissa, 03720 (Alicante) Spain.
Benissa, Spain
03720

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Direct Villa Holidays 5 star review on 11th October 2016

Carole

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We will NEVER use this company again. The villa Casa Vista in Javea was shocking. It was so damp it made us ill and there was black mould on the walls of every room, when we complained, we were told to buy some bleach and scrub it off!! The duvets were covered in blood stains and brown stains, I took the least stained one and paid to have it laundered before we could use it. The villa was filthy, there were maggots in two pans in the kitchen which were put away dirty. Mould all over the bathrooms, a broken shower which was never fixed in 2 months, a broken hob, extractor fell down and had only been held up by grease and had loads of fly's and insects dead behind it. Outdoor seating was stained and broken. There was NO WiFi, it occasionally worked very early morning but not for long. The villa is on a housing estate and very overlooked, no privacy at all and only gets 1 hour of very early morning sunshine. We were finally given a dehumidifier 1 month after asking for one and we could have started our own reservoir with the water we took out of the property but the mould on the walls was so bad we had to leave 2 months into a 4 month stay, thankfully I hadn't paid them in full. I will be putting a complaint in to the Valencian Tourist Board and Trading Standards as this company is fine when you put up and shut up in their revolting villas which aren't fit for habitation and pay them the money they want but if you complain then I'm afraid they turn into nasty people with absolutely no customer service skills.”

Helpful Report

Posted 7 years ago

“It really must be one of our best holidays. The service before our holiday was so friendly and helpful. Villa Maria Rosa was better than described, the weather wasn't brilliant all of the time because it was March but we had a heated pool and the kids were swimming every day. When the barbecue ran out of gas Rachel was very quick to respond. Well done and thanks DirectVillaHolidays! Looking forward to returning to Moraira with you god willing later in the year.”

Helpful Report

Posted 9 years ago

“Stayed in flor de neu in javea and it was excellent ! Villa perfect very clean and very very quiet and private ! Good ten minute walk to javea which was no problem and seven euro in taxi if needed back ! Wifi and tv great ! Javea itself is superb great restaurants and bars ! Went with two teenagers 15 and 16 who loved it too especially the jet skiing . Derek at direct villas has been great too x”

Helpful Report

Posted 9 years ago

“The villa was very comfortable. Great views and well equipped. Spotlessly clean on arrival. Flexibility in check in and out. Pool lovely and good sun loungers. The Naya was great to be outside but sheltered. At night so quiet, the silence was deafening! Would recommend. Free wifi, good TV, a lot of English channels. An experienced driver abroad necessary as villa is in the hills. Good service, directions from ALC airport and maintenac Company. Thank you”

Helpful Report

Posted 9 years ago

“FIRST CLASS SERVICE HIGHLY RECOMMENDED THIS IS HOW IT SHOULD BE DONE ! This is what a Villa Holiday Company should be like I suggest others in the business might like to check out this operator and take notes. Personal service, trained and experienced operators, nothing to much trouble,customer satisfaction at the top of their agenda. The few small problems we encountered in our villa makeup were immediately and efficiently dealt with. I urge any potential customers reading this to spend their hard earned cash wisely and book with Direct Villa Holidays forget the rest !!”

Helpful Report

Posted 9 years ago

“Lovely villa and pool, spotless and well situated, as usual with yourcompany, but all the beds are terrible. They are hard and uncomfortable !! The other negative point was the chap who wanders around the gardens, he came to the villa at least every 2-3 days watering gardens and checking things. This is not something we have experienced before and was not welcome by us. We booked a villa to ensure our privacy, which was compromised by this intrusion.”

Helpful Report

Posted 10 years ago

“Amazing villa loads of space great location to town and shops if you didn't want to hire a car Book soon”

Helpful Report

Posted 10 years ago

Direct Villa Holidays is rated 3.6 based on 69 reviews