Direct Sports Reviews

4.5 Rating 444 Reviews

88 %

of reviewers recommend Direct Sports

Company Reviews

Questions

Metrics

4.5

Based on 444 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Easy

Popular Questions:

Delivery

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Returns

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How quickly does Direct Sports resolve customer queries?

Helpful Report

(3 days ago)

Greater than 44% of reviewers feedback is Direct Sports resolves customer queries within an hour.

Helpful Report

(3 days ago)

97.03%

Industry Average

“ Very good service and quick free delivery. Highly recommended ”

- Anonymous

“ Excellent service, very quick turnaround from ordering 2 new rackets. Both with string upgrades. Items came on the 2nd Working day after ordering. ”

- Anonymous

“ I urgently needed some indoor shoes for my son following a slip in the sports hall and found some ASICS on the Direct Squash website in his size and at a great price. I ordered them on a Friday and paid for next working day delivery and to my amazement they were delivered on Saturday morning! The shoes are excellent and I will definitely use Direct Squash again after such a great service! ”

- Daz

Direct Sports Reviews

Customer Service - Good