Direct Sports Reviews

4.5 Rating 465 Reviews

88 %

of reviewers recommend Direct Sports

Company Reviews

Questions

Metrics

4.5

Based on 465 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Returns Process	Easy

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Direct Sports resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 46% of reviewers feedback is Direct Sports resolves customer queries within an hour.

Helpful Report

(3 weeks ago)

95.10%

Industry Average

“ Great service. Purchased tennis shoes but they didn’t fit so had to return them, no issues with return or refund. Thank you ”

- Andrew

“ Quick efficient service backed up with an excellent choice. ”

- Marcus

“ I order over £400 of tennis balls for my tennis club each month. It's always a great service, the balls are normally in stock and the delivery is quick. However, I was disappointed this time that they have removed the free delivery option. I would have hoped to get free delivery still given the amount that I am spending each month. ”

- Nigel

Direct Sports Reviews

Customer Service - Good