Direct Sports Reviews

Name: Direct Sports
Rating: 4.53

4.5 Rating 443 Reviews

88 %

of reviewers recommend Direct Sports

Company Reviews

Questions

Metrics

4.5

Based on 443 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Easy

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Direct Sports 5 star review on 28th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to order, item arrived on time, it would have been a 5 star review but the box was crushed and although this may have been due to the carrier the item was intended as a present so it was detrimental to the overall experience.”

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Posted 2 days ago

“Quick delivery and great shoes”

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Posted 2 days ago

“Great service. Purchased tennis shoes but they didn’t fit so had to return them, no issues with return or refund. Thank you”

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Posted 5 days ago

“Wanted another pair of Yonex Sonicage2 tennis shoes, but no longer available. Lucy at Direct Sports responded very quickly to my email re Sonicage3 and sizes and made me feel confident to order them. Received in a couple of days and great fit.”

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Posted 1 week ago

“I bought shuttles, Mavis 300 Fast. Quality and delivery were good.”

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Posted 1 week ago

“On time delivery, good quality products, amazing prices”

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Posted 1 week ago

“New Tennis racket arrived in perfect condition, as described and on time. Happy customer = game, set & match.”

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Posted 3 weeks ago

“Wilson Rush Pro 4.5. Great price for a great shoe. Ordered in the afternoon in Essex and they arrived next morning from Teesside. Very satisfied/impressed so immediately ordered a second pair.”

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Posted 3 weeks ago

“Took a while to sift through the multitude of recommended shuttles. Found the one I wanted and bought them”

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Posted 3 weeks ago

“Completely priced, prompt delivery”

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Posted 3 weeks ago

“Best price for the Skechers slip ons I got for my husband. He's delighted with them. Fast delivery from Direct Sports. Highly recommended.”

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Posted 1 month ago

“Quick efficient service backed up with an excellent choice.”

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Posted 1 month ago

“Excellent all round. Website was organised and easy to navigate. Simple ordering process. I found their pricing and delivery charges better value for money when compared to other online tennis retailers. Communication and delivery was first class. Highly recommended, I would have no hesitation in purchasing from Direct Tennis again.”

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Posted 1 month ago

“I order over £400 of tennis balls for my tennis club each month. It's always a great service, the balls are normally in stock and the delivery is quick. However, I was disappointed this time that they have removed the free delivery option. I would have hoped to get free delivery still given the amount that I am spending each month.”

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Posted 1 month ago

“Quick delivery , nice price”

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Posted 1 month ago

“Can recommend Direct Sports and will definitely use them again. Competitive price for Asics Tennis Shoes and delivered promptly with no problems. Happy customer!”

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Posted 1 month ago

“Very good service and I 'm always very comfortable to purchase things from Direct sports.. Very solid company and recommend to everyone without any hesitation..”

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Posted 1 month ago

“Very good service and I 'm always very comfortable to purchase things from Direct sports.. Very solid company and recommend to everyone without any hesitation..”

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Posted 1 month ago

“Easy to order and arrived before time! Squash shoes fitted very well”

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Posted 1 month ago

“Brilliant service. I ordered a tennis racket with customs strings and they still managed to provide next day delivery. The price was competitive. There was an issue with adding their product to the basket, but when I called, they picked up right away and fixed the issue within 1 minute. Also, we didn't have any issues with the workmanship on the racket.”

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Posted 2 months ago

Direct Sports is rated 4.5 based on 443 reviews