Direct Sports Reviews

Name: Direct Sports
Rating: 4.52

4.5 Rating 444 Reviews

88 %

of reviewers recommend Direct Sports

Company Reviews

Questions

Metrics

4.5

Based on 444 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Easy

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Direct Sports 5 star review on 28th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything as expected. Delivery on time.”

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Posted 10 months ago

“The trainers look great and are really comfy And for a great price.”

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Posted 10 months ago

“I got the tennis shoes I ordered promptly on the next morning. Ordering was clear and simple. I will use Direct Sports again for my tennis needs.”

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Posted 10 months ago

“Ok I don't normally complain but there are a couple of things that need to be said. Firstly the delivery was not good, I understand that this was mainly Royal mail at there finest but it was due Thursday and didn't come till Saturday with no update to the tracking until 1 minute before delivery! Not good enough at all. Secondly this racket was advertised as the Gregory Gaultier limited edition which has not been delivered. The racket is the Dunlop elite 135 but the standard edition. As my son is desperate for a replacement racket I guess we have to live with this but I paid approx £10 more as he used to love Gregory before he retired. All in all pretty disappointed.”

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Posted 10 months ago

“Fast delivery and husband is happy with trainers.”

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Posted 10 months ago

“Very fast delivery, no issues with item.”

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Posted 10 months ago

“Requesting a review when tennis shoes and socks have not arrived yet! Hence poor rating”

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Posted 10 months ago

“Everything was as expected.”

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Posted 10 months ago

“I always use direct sports for all my badminton needs, Always good price and best customer service.”

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Posted 11 months ago

“Thank You for your service and help. All was perfect and the shop is smoothie. One day was enough to getting my purchase. Brilliant!”

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Posted 11 months ago

“Product as described, good price and delivered within expected time.”

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Posted 11 months ago

“Excellent service and product.”

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Posted 11 months ago

“Only shop with size needed in stock! Ordering was easy, delivery was quick and shoes were well packed and exactly as described. Absolutely first class service. Thank you.”

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Posted 11 months ago

“Goood for beginner”

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Posted 11 months ago

“Sandals as described and very comfortable. Best price I could find on the internet. Quick delivery. Overall a very easy and pleasing shopping experience! I would have no hesitation buying from this company again.”

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Posted 11 months ago

“Excellent service and superb products”

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Posted 11 months ago

“Great shoes …delivered as promised on time ..would definitely use this company again”

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Posted 11 months ago

“Easy purchase via the website and super quick next day delivery. Excellent all round service as I needed the tennis strings quickly. Would definitely use again!”

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Posted 11 months ago

“Order despatched promptly, well packaged. Goods exactly as described”

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Posted 11 months ago

“Badminton racquet: Competitive price, nice to have the various stringing options, prompt delivery. (Yet to assess how much my badminton improves. Coach says that it will take about 4 weeks!)”

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Posted 11 months ago

Direct Sports is rated 4.5 based on 444 reviews