Direct Sports Reviews

Name: Direct Sports
Rating: 4.52

4.5 Rating 427 Reviews

88 %

of reviewers recommend Direct Sports

Company Reviews

Questions

Metrics

4.5

Based on 427 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Direct Sports 5 star review on 7th March 2025

Anonymous

Anonymous // 01/01/2019

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“As shown on picture”

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Posted 8 months ago

“Everything happened as said.”

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Posted 8 months ago

“Very good service quick delivery”

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Posted 8 months ago

“Everything as expected. Delivery on time.”

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Posted 8 months ago

“The trainers look great and are really comfy And for a great price.”

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Posted 8 months ago

“I got the tennis shoes I ordered promptly on the next morning. Ordering was clear and simple. I will use Direct Sports again for my tennis needs.”

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Posted 8 months ago

“Ok I don't normally complain but there are a couple of things that need to be said. Firstly the delivery was not good, I understand that this was mainly Royal mail at there finest but it was due Thursday and didn't come till Saturday with no update to the tracking until 1 minute before delivery! Not good enough at all. Secondly this racket was advertised as the Gregory Gaultier limited edition which has not been delivered. The racket is the Dunlop elite 135 but the standard edition. As my son is desperate for a replacement racket I guess we have to live with this but I paid approx £10 more as he used to love Gregory before he retired. All in all pretty disappointed.”

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Posted 8 months ago

“Fast delivery and husband is happy with trainers.”

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Posted 9 months ago

“Very fast delivery, no issues with item.”

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Posted 9 months ago

“Requesting a review when tennis shoes and socks have not arrived yet! Hence poor rating”

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Posted 9 months ago

“Everything was as expected.”

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Posted 9 months ago

“I always use direct sports for all my badminton needs, Always good price and best customer service.”

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Posted 9 months ago

“Thank You for your service and help. All was perfect and the shop is smoothie. One day was enough to getting my purchase. Brilliant!”

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Posted 9 months ago

“Product as described, good price and delivered within expected time.”

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Posted 9 months ago

“Excellent service and product.”

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Posted 9 months ago

“Only shop with size needed in stock! Ordering was easy, delivery was quick and shoes were well packed and exactly as described. Absolutely first class service. Thank you.”

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Posted 9 months ago

“Goood for beginner”

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Posted 9 months ago

“Sandals as described and very comfortable. Best price I could find on the internet. Quick delivery. Overall a very easy and pleasing shopping experience! I would have no hesitation buying from this company again.”

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Posted 9 months ago

“Excellent service and superb products”

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Posted 9 months ago

“Great shoes …delivered as promised on time ..would definitely use this company again”

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Posted 9 months ago

Direct Sports is rated 4.5 based on 427 reviews