Direct Sports Reviews

Name: Direct Sports
Rating: 4.52

4.5 Rating 427 Reviews

88 %

of reviewers recommend Direct Sports

Company Reviews

Questions

Metrics

4.5

Based on 427 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Direct Sports 5 star review on 7th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast process to receipt of trainers with appropriate updates.”

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Posted 2 months ago

“Very happy”

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Posted 2 months ago

“Quick delivery, well strung. Thanks”

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Posted 2 months ago

“Good price for shoes I wanted. Delivered to schedule by Royal Mail”

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Posted 3 months ago

“Great price, easy to navigate website, good delivery time and products as described. Highly recommended”

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Posted 3 months ago

“I purchased these as this is the brand I wear sketchers… little dissapointed as they are very stiff and hard.and cumbersome I’m used to the fabric sketchers so won’t be purchasing again I’ll stick to the comfortable fabric ones can’t fault the speed of delivery”

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Posted 3 months ago

“Good grip , light weight , good support on Ankle and midfoot”

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Posted 3 months ago

“Excellent service, very quick turnaround from ordering 2 new rackets. Both with string upgrades. Items came on the 2nd Working day after ordering.”

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Posted 4 months ago

“Really good price for these shoes which I have ordered before (and my daughter has worn them to death). Arrived very quickly. Thank you”

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Posted 4 months ago

“I urgently needed some indoor shoes for my son following a slip in the sports hall and found some ASICS on the Direct Squash website in his size and at a great price. I ordered them on a Friday and paid for next working day delivery and to my amazement they were delivered on Saturday morning! The shoes are excellent and I will definitely use Direct Squash again after such a great service!”

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Posted 4 months ago

“Goods exactly as ordered, ordering process quick and easy, excellent communication, and quick delivery”

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Posted 4 months ago

“Great price and quick delivery. One thing I really loved was the sensible packaging -- no horrible polystyrene or unnecessarily big box -- instead, a sensible well packed cardboard frame with cardboard padding - well done on the sustainability!”

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Posted 4 months ago

“Customer service is quite good and it was fast delivery too. The only complain I got is with Yonex that I used the recommended string type and tension for this racket and the string last only for two games which is very disappointing.”

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Posted 4 months ago

“Super fast turn around of order. Received in good condition. Tracking available from courier”

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Posted 4 months ago

“•Fast postage with full tracking •Excellent and easy to use website •Great prices The racket that arrived looked a different colour scheme to the one pictured, but I understand I have received the newer model so all is good. Recommended shop !! Thanks”

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Posted 5 months ago

“Great squash gear & fast delivery 📦 thanks very much - Neil Ø”

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Posted 5 months ago

“Shopping was easy, delivery good. Bought a Squash Racket for my grandson's Xmas present and the strings are spongy . Can put my fingers in and pull the strings up. See there is a 21 day return policy; Not good with Xmas 14 days away now. Regretting my purchase.”

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Posted 5 months ago

“Bought for my grandsons. The shopping art was easy now just got to see if they like them as the bags are Christmas presents !”

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Posted 5 months ago

“Great product, excellent service.”

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Posted 6 months ago

“Excellent!”

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Posted 6 months ago

Direct Sports is rated 4.5 based on 427 reviews