Direct Sports Reviews

Name: Direct Sports
Rating: 4.52

4.5 Rating 444 Reviews

88 %

of reviewers recommend Direct Sports

Company Reviews

Questions

Metrics

4.5

Based on 444 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Easy

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Direct Sports 5 star review on 28th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service. I ordered a tennis racket with customs strings and they still managed to provide next day delivery. The price was competitive. There was an issue with adding their product to the basket, but when I called, they picked up right away and fixed the issue within 1 minute. Also, we didn't have any issues with the workmanship on the racket.”

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Posted 2 months ago

“If you have a narrow foot, these are a bit wide, haven't worn them out yet, they do look cheep.”

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Posted 2 months ago

“Hi, unfortunately just in the process of doing an exchange due to wrong size. Joe Banks”

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Posted 2 months ago

“Prices are good Delivery is good. All good”

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Posted 2 months ago

“Good service.”

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Posted 2 months ago

“Great services and fast delivery.”

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Posted 2 months ago

“The problem is that I have not received my new racket!!! It was delivered to the wrong address by DPD. They sent a stupid photo where it was left in front of someone else's door with no indication of the address. I'd like to be sent another one asap. Anthony Lewis parcel ref: 1597 6969 349 139”

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Posted 2 months ago

“The purchase and delivery of the tennis shoes could not be faulted. Unfortunately, my granddaughter has wide feet (G fit) and she couldn't get the shoes on, so we have returned them. The return was efficient too. I'm just waiting for the refund. It would be helpful if tennis shoes were graded according to width as well as length.”

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Posted 2 months ago

“Great choice of squash shoe at a reasonable price and timely delivery. Highly recommended. Will use again.”

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Posted 3 months ago

“Product was very poor for such a well known brand. Will never use again.”

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Posted 3 months ago

“Great selection and good value for items which were delivered quickly”

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Posted 3 months ago

“I bought Babalot badminton shoes which unfortunately the sole started coming off after 3 wears of them on court, so immediately sent them back highlighting they were unfit for purpose. Had a response stating they do not refunds and have sent them back to manufacturer for assessment. Got to wait 21 days, so had to buy another pair of Addidas shoes and they don't feel too great either on court, bulky shoe and no bounce as it so states. I've stressed I want refund or a credit note or i will take this further.”

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Posted 3 months ago

“Fab, arrived quickly, product is just as expected, great price. Very happy customer, thank you!”

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Posted 3 months ago

“Very good service and quick free delivery. Highly recommended”

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Posted 3 months ago

“Prompt delivery. Very comfortable shoes. Would recommend”

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Posted 3 months ago

“Prompt delivery and competitive price”

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Posted 4 months ago

“The tennis shoes arrived promptly and are comfortable and as described.”

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Posted 4 months ago

“Fast process to receipt of trainers with appropriate updates.”

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Posted 4 months ago

“Very happy”

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Posted 4 months ago

“Quick delivery, well strung. Thanks”

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Posted 4 months ago

Direct Sports is rated 4.5 based on 444 reviews