Direct Sports Reviews

Name: Direct Sports
Rating: 4.46

4.5 Rating 303 Reviews

87 %

of reviewers recommend Direct Sports

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4.5

Based on 303 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Returns Process	Easy

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Direct Sports 5 star review on 3rd January 2024

Craig Warke

Direct Sports 2 star review on 29th September 2022

Steve Chan

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m a customer for many years, but honestly the delivery partners they have and they are useless and no respect towards customer, took next day delivery and chested without coming with a blank image saying tried for delivery and when challenged they delivered following day but when asked about next day charges to be refunded as not delivered, saying that address wasn’t given properly, but nothing changed on address over years and in-fact on this delivery too which they did following day and refused to pay back tho r extra charges i payed for next day delivery. Im not interested to use this shop anymore as not trust worthy and package came a but damaged too. We are better off to shop elsewhere and pity is though they knew all they refused to treat customer correctly. Why customers should do business with them, they need to think, i lost a valuable day for what i ordered and on top this humiliation is not acceptable”

Helpful Report

Posted 2 weeks ago

“Ordered a Yonex Arc Saber 11 Play, String broken after two days, been playing Badminton for years so know how strings work, however this definitely a manufacturer problem or potentially a non genuine racket as I have never ordered off here before, but can't say with certainty, terrible customer service would not help at all, will go back to old supplier...”

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Posted 11 months ago

“Do not use this company. They have no standard of customer service for faulty products. Less than 3 wks of use on a hockey stick and they then try and hide behind their terms and conditions to excuse poor service.”

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Posted 1 year ago

“I bought shoes here 2 years ago. now I detected that they are fake shoes. hurt my feet like hell”

Helpful Report

Posted 1 year ago

Direct Sports is rated 4.5 based on 303 reviews