DIRECTVAPOR Reviews

1.7 Rating 381 Reviews

18 %

of reviewers recommend DIRECTVAPOR

Company Reviews

Questions

Metrics

1.7

Based on 381 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does DIRECTVAPOR deliver? How long does DIRECTVAPOR take to deliver? Does DIRECTVAPOR deliver on time? How is accuracy and good condition of items delivered by DIRECTVAPOR?

Returns

Customer Service

How can I contact DIRECTVAPOR? How quickly does DIRECTVAPOR resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of DIRECTVAPOR.

Visit Website

How quickly does DIRECTVAPOR resolve customer queries?

Helpful Report

(6 months ago)

Greater than 41% of reviewers feedback is DIRECTVAPOR takes over a week to resolve customer queries.

Helpful Report

(6 months ago)

88.37%

Industry Average

“ Customer service is great though. ”

- Anonymous

“ They have the TFV 16 smok glass which is for that tank and it won’t fit on the lite tank Anyway, i called customer service the next day when I realized it’s the wrong glass and i spoke to a woman Gayle or Gail and she was so helpful and kind. ”

- Anonymous

“ Upon delivery, I was nervous to open my package given the possibility that something would be missing from my order, but luckily, everything was there! Not too sure what all the bad reviews are about because this service was on par with amazon in my opinion. ”

- Cade

DIRECTVAPOR Reviews

Customer Service - Good