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Displate Reviews

4.7 Rating 468 Reviews
A-
Happiness Grade

Displate have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service and are happy with their refunds.

A-

Price - Excellent

87.50%
Industry Average
Hoverever, I paid full return postage for the returning 1 Displate which is a half of one Displate piece price.
- Bibi
Would highly recommend, especially when on promotion, as the price is a bit too high (got higher over the years, though the product is the same.
- Baldur
A-

Delivery - Fast

86.84%
Industry Average
I had a delivery problem, the customer's team has been very efficient, thank you.
- Anonymous
Something went wrong with my delivery adress, but the excellent customer service send my a new package right on time for a happy christmas. Thx a lot!
- Anonymous
I am very happy with the quality of the Displate's I received; One of the Tech Priests of Mars, One of the Fellowship, and One of the Sisters of Battle. I am also extremely satisfied with the customer support that I was given when a problem occured (FedEx Issue with delivery and one being lost). Due to this, and if my pocket allows, I will be getting more Displate's in the future. Thank you.
- Ryan
C-

Refunds - Average

57.14%
Industry Average
FedEx, the servie you used to send the package isn't up to the standard we hope for when online shopping. To this day i still don't have my package, which was a gift for christmas. It was expected to be delivered between the 4th and the 9th. In the end it was delivered the 10th, a day i wasn't home and couldn't get it. I request that either you refund ou resend the package.
- Alexis
Tried to get a refund, the site is in USD and I'm in Canada. Doesn't label the prices as usd on the website anywhere. Realize on bank statement it was over $50 more than I originally thought. Get refund through customer service, went smooth. Spent $220 and they sent back $205. They blame currency conversion at the bank. But public info on usd to cad xchange stayed the same those 2 days. Bad experience.
- Anonymous
The item in the photo is not what I received. I contacted support multiple times for a refund but they are ignoring me. I've essentially been scammed. Don't make the same mistake
- Anonymous
95.67%
Industry Average
Displate provided excellent customer service as my picture was damaged upon arrival ( through no fault of Displate) I contacted them ASAP and they promptly sent me a replacement, which I am over the moon with.
- Lisa Paris
Great service! friendly, quick and professional!
- Anonymous
Something went wrong with my delivery adress, but the excellent customer service send my a new package right on time for a happy christmas. Thx a lot!
- Anonymous