Displate have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service and are happy with their refunds.
“
Hoverever, I paid full return postage for the returning 1 Displate which is a half of one Displate piece price.
”
- Bibi
“
Would highly recommend, especially when on promotion, as the price is a bit too high (got higher over the years, though the product is the same.
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- Baldur
“
Something went wrong with my delivery adress, but the excellent customer service send my a new package right on time for a happy christmas. Thx a lot!
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- Anonymous
“
I am very happy with the quality of the Displate's I received; One of the Tech Priests of Mars, One of the Fellowship, and One of the Sisters of Battle. I am also extremely satisfied with the customer support that I was given when a problem occured (FedEx Issue with delivery and one being lost). Due to this, and if my pocket allows, I will be getting more Displate's in the future. Thank you.
”
- Ryan
“
very nice support! Package got re-delivered after the first delivery was unsuccessful because of DHL. They were very understanding and didn’t charge anything extra. Plus: The Displate itself is so prettyyyyyy! Really love it, will order again!
”
- Dani
“
FedEx, the servie you used to send the package isn't up to the standard we hope for when online shopping.
To this day i still don't have my package, which was a gift for christmas.
It was expected to be delivered between the 4th and the 9th.
In the end it was delivered the 10th, a day i wasn't home and couldn't get it.
I request that either you refund ou resend the package.
”
- Alexis
“
Tried to get a refund, the site is in USD and I'm in Canada. Doesn't label the prices as usd on the website anywhere. Realize on bank statement it was over $50 more than I originally thought. Get refund through customer service, went smooth. Spent $220 and they sent back $205. They blame currency conversion at the bank. But public info on usd to cad xchange stayed the same those 2 days. Bad experience.
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- Anonymous
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The item in the photo is not what I received. I contacted support multiple times for a refund but they are ignoring me. I've essentially been scammed. Don't make the same mistake
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- Anonymous
“
Great service! friendly, quick and professional!
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- Anonymous
“
Something went wrong with my delivery adress, but the excellent customer service send my a new package right on time for a happy christmas. Thx a lot!
”
- Anonymous
“
Excellent customer service. Thank you so much! My son LOVES this Displates.
”
- SA
