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Displate Reviews

1.6 Rating 9 Reviews
11 %
of reviewers recommend Displate

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Bought 2 displates for 142usd. DHL retains them unless you pay about 90usd base from the first day in customs. And if you don't pay adds (8.9usd +0.5usd(per kg)) per day. Impossible to cancel either webpage. Waiting for terrible customer support will just increase DHL customs fees further. This is borderline extortion.
Displate 1 star review on 29th April 2024
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Posted 7 months ago
Surprised by 65$ customs fee... While ordering, the small print says Customs charges may apply. I'm in Canada, shipping from US. There's free trade between the countries. I buy from the US all the time. I never pay a customs brokerage fee. For a couple of posters, it's costing me >25% more for customs brokerage. I tried to cancel the order, but Displate refuses. I'm refusing to pay the exorbitant fee anyway, and my credit card company will credit me. VERY disappointing.
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Posted 8 months ago
ordered Christmas gifts. The order did not come for over a month. Had to call the company multiple times and receive terrible customer service. Finally I got them to send a new one but the dumb mounting system that they use caused it to fall off of the wall 30 seconds after I hung it.
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Posted 10 months ago
The item in the photo is not what I received. I contacted support multiple times for a refund but they are ignoring me. I've essentially been scammed. Don't make the same mistake
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Posted 11 months ago
The frames aren't frames at all. They're printed on. Buyer beware!
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Posted 1 year ago
Got burnt by them after years of being a club member and purchasing displates. Decided to try the frame option to see if it would be easier hanging it in a frame but it arrived as a regular displate with a faux frame instead. They won't refund it and its false advertisement as they don't state its faux and I have to pay to send it back on top so to get a refund I have to lose about £20-£30 in postage just to get it.
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Posted 1 year ago
Item ordered on 01DEC22, not arrived by 28DEC22 despite assurances from the customer services team it would arrive. Not sure how many times a delivery can fail or be ‘lost in transit’ and a replacement allegedly despatched. They have my money, I have failed promises. Stay clear from this company, I cannot review their product as they don’t deliver!
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Posted 1 year ago
I recently purchased a Displate. The concept is a nice idea but the product is way overpriced for what you actually get. Add to that, although the information is there on the website, I do feel it was not clearly explained in an obvious place about framing. For the avoidance of doubt... Your Displate is not actually framed. The 'frame' is a faux finish (in my case a faux wood finish) that is printed onto the plate. Therefore the main image itself is actually printed smaller if you use a 'frame' that it would be 'unframed'. Furthermore, the 'framing' is ridiculously expensive. It cost me an additional £21 for the faux frame. I thought I was saving myself the hassle of getting the plate framed separately in a wooden frame and was willing to pay the premium for the convenience. I contacted customer services to see if anything could be done and got a mediocre response. Basically "sorry, not sorry" and we aren't going to do anything to try and make the situation right for you. I am not happy with my purchase, not happy with customer services and will not buy from Displate again. So they have already lost a customer after their first purchase. + It is an interesting idea + There are some interesting prints - The product itself is expensive - The frame isn't a real frame - 'Framing' is crazy-expensive - Postage is expensive - Meh customer services I DO NOT RECOMMEND DISPLATE.
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Posted 5 years ago
Large range of options with very high quality
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Posted 6 years ago
Displate is rated 1.6 based on 9 reviews