The concept is a nice idea but the product is way overpriced for what you actually get.
Add to that, although the information is there on the website, I do feel it was not clearly explained in an obvious place about framing.
For the avoidance of doubt... Your Displate is not actually framed.
The 'frame' is a faux finish (in my case a faux wood finish) that is printed onto the plate. Therefore the main image itself is actually printed smaller if you use a 'frame' that it would be 'unframed'.
Furthermore, the 'framing' is ridiculously expensive. It cost me an additional £21 for the faux frame. I thought I was saving myself the hassle of getting the plate framed separately in a wooden frame and was willing to pay the premium for the convenience.
I contacted customer services to see if anything could be done and got a mediocre response. Basically "sorry, not sorry" and we aren't going to do anything to try and make the situation right for you.
I am not happy with my purchase, not happy with customer services and will not buy from Displate again. So they have already lost a customer after their first purchase.
+ It is an interesting idea
+ There are some interesting prints
- The product itself is expensive
- The frame isn't a real frame
- 'Framing' is crazy-expensive
- Postage is expensive
- Meh customer services