“Very responsive support team. Problem was solved quickly, generously, and I will definitely continue to order from this company when the need arises.”
“You guys did a good job in replacing the damaged articles quickly, and managed to actually get the replacements to me before I left from the vacation where I had gifted them to friends. I was very pleased to be able to get them. The poster without damage before I left. And I greatly appreciate the direct replacement without requiring me to send back the damaged goods.”
“Excellent support. Package was damage during transport. Due to excellent and rapid support, it was replaced and my son have now his present. Amazing product.”
“Excellent support. Package was lost in the mail and Displate did their due diligence and took care of this immediately. I was able to give my husband his birthday gift before the month was over. Couldn’t be happier and the end product for my custom displate came out amazing! 10/10!”
“Part of my order had been lost during delivery. I contacted the support team, who were extremely helpful and reactive. The issue was quickly resolved, and I thank the team for the nice gesture as apology for the inconvenience.”
“Made a mistake on my order. Reordered with the finish I initially wanted. Support was very helpful in cancelling the initial order. Looking forward to my new Textra Displates.”
“EXCELLENT support. got a full poster replacement for a dent in my poster, awesome people and selection of posters to choose from. high quality experience from displate.
10/10 would recommend.”
“Ordering was easy enough but the icing on the cake was when my Displate arrived damaged as it had been bent during transit. I reached out to the Displate customer service team and they were excellent at acknowledging my problem and resolving it promptly. They fixed the issue by sending me a new undamaged Displate. As this was a Christmas gift, I was pleased that they were able to fix the issue and send me the product in time to gift it. Great experience, better customer service!”
“Customer service AWSOME!! Received bent displate, emailed customer service. Received new one almost instantaneously!!! Did have to be shipped. Overall best customer service experience! Thank you Displate! Displate responded so quickly especially during the Holidays!”
“Es gab anfangs komplikationen mit meiner Lieferung da ein falscher Artikel geliefert wurde. Der von mir angeschriebene Support von Displate hat binnen 2 Tagen geantwortet und mir sehr unkompliziert meinen eigentlichen Artikel kostenfrei nachgeschickt. Top.”
