“My original order took quite a beating through the postal system. When I received the plate it was very damaged due to being bent at several angles. The team over at Displate were very quick to right the situation and rushed out another order very quickly and did everything they could to make sure that I had a positive experience with the company. I am very impressed with both the quality of the product and customer service. I would definitely do business with them again.”
“Excellent product quality and rewarded loyalty but also good service when things go wrong, like a courier- bended poster.
In short, my advice would be to try out once and see how you like it...”
“Called and didnt even leave my contacts. They called and checked everything about my package anyway.
The service from ups Sweden, the Company that tried to deliver the package, was the worst i ever experienced though”
“Gorgeous product. My son will be inspired to afford his own Audi R8 now by your incredibly crisp, detailed and vibrant colored framed poster.
I will be a return customer!”
“I had a problem with the sending, I received the wrong Displates. But after an email Displate solved this on a great way. They send the right ones to me and I'm able to keep the wrong Displates. What a great service, thanks!”
“Sent a replacement Displate before Christmas (wasnt a gift, but it was nice). Although I would recommend talking to UPS about stuff like this, as the displate was scheduled for the 29th, but arrived on the 23th. Not bad when youre at home, but it might be annoying to find out that your neighbour accepted it instead of you and they damage it because they dont take care of it. (If they are even allowed to hand it to a neighbour, disregard that point if they arent allowed to.)”
“Displate was great to work with! My replace was received before Christmas and we ordered another item after the cut off date for Christmas and received on the 23rd excellent service. Will do business with them again. Amazing team! A job well done Thank you so much!”
“The delivery was coming from Poland to the UK, but was attempted while I was at work, and instead of leaving in safe place, was taken to a collection center that I could not pickup from. Contacted support who arranged a second delivery, so I now have the item, missed my husbands birthday but at least I can give it for Xmas”
“Our came with the corners bent. They were very quick to respond! After sending our pics they replaced our items right away without hesitation! The replacement order was perfect! I really appreciated that!”
“These posters are really neat!
My first after arrived bent in shipping and I contacted Displate. They printed/sent a new one and it has arrived in time for Christmas!
Thank you so much for your quick solution!”
“Initial Displate arrived bent but customer support made it right and the replacement arrived before Christmas. Also the Displate looks great and I will order again from Displate.”
“When my first displate arrived damaged, I emailed pictures immediately. I had a response the next day, and my replacement arrived in just a few days. This was a Christmas gift, and I originally worried about not getting the replacement in time. It came with days to spare and in perfect condition. The quality of the displate is also phenomenal.”
“My first package was lost, but Displate customer service was able to send me a replacement free of charge alongside a coupon (which still arrived before Christmas)!”
“I had to follow up on my inquiry, and it took about 6 days to get a response. In the end the Displate I was interested in had a production defect where there were two thick white stripes on the graphic on the vertical sides. I never did get an answer if the plate could be printed correctly. However, the customer service rep was kind and did eventually respond so I am still giving a 5-star review because it was the holiday rush and that I was deferred rather than spending the money and having to return the Displate if there was an issue. I will say that I have ordered approximately 20+ Displates to date and never had an issue with any of the other orders.”
“Hello Displate Client Service Team,
Thank you very much for your excellent work on my order and the careful processing.
I wish you Merry Christmas and a happy new year
Thomas Bunk”
