“The Client Experience Team went the extra mile with assisting me once I realized my package was stuck in a different state. They investigated the issue, ultimately determined it was lost and promptly issued a replacement to make up for it. I majorly appreciated how swift and courteous they were with me and my confidence in buying from Displate has only grown because of this. Big thank you to Maciej and the team!”
“When my order arrived it was damaged. I contacted Displate & told them. I sent pictures of the damage. They were right on top of things & immediately sent a replacement which they assured me I would have in time for Christmas, in which it did. Very happy with their service. I would give them a 10 star service”
“Sehr schöne Drucke und die Lieferung ist auch schnell erfolgt. Bei meiner Bestellung hat leider ein Magnet gefehlt aber der wurde nach Kontaktaufnahme mit dem Support sofort nachgeschickt.”
“I have purchased two Displate metal posters. The first was perfect, and the second had shipping and QC flaws. When I sent the second delivery photos (the shipping had damaged it), and the finish was not as good as the first...the customer service team jumped right on it and issued me a replacement! No hassle. Just had to send some photos. I really love their magnetic metal posters, and plan to get more!”
“Little issues because damage during shipment, but Displate reacts fast and send a new one.
I didn’t have to returned the damaged one! That’s very nice.
I am pretty happy with my displates, I have about 20.”
“All of my displates look really awesome. I went with the gloss option. One of my pictures i did recieve damaged(shipping issue, not a displate problem) but contacting support was very easy and they were extreamly helpful, and was able to get my damaged picture replaced. Customer support was totally awesome. They came in a timely matter as well. Very very happy with my purchase even with receiving a damaged product at the start.”
“This place rocks. My poster was delivered to the wrong address and they worked to successfully get it so that I could walk across the street and retrieve it from the person it was delivered to. Also, the poster is gorgeous and I'm so happy with it!”
“These guys have amazing customer service. FedEx had my order stuck in package hell. So when I hit up displate to let them know, they responded so quickly and sent out a replacement so that it would get here before Christmas!”
“Ordering was easy and a very nice discount too. I had a query with the order and although the chatbot wasnt able to help I was contacted by one of team quite quickly...the plate was really good too!”
“We had an issue with our order getting damaged during shipping. Displate has amazing customer service. After sending pictures on December 17th, we received an email the next day that they are remaking our order. We received the remade order on December 22nd. This was a Christmas gift for our son, so we were thrilled that it arrived before Christmas, and that it was beautiful and in perfect condition! I would very much recommend Displate. We will be return customers.”
“Very impressed with Displate. The wall art arrived as described and in a timely manner. Thank you very much to all the magic elves working in the workshop and packaging department and the admin elves who kept me informed of progress at every step. Would definitely recommend.”
“I ordered a poster from this shop for my grandson. Never did I imagine it would arrive so timely and with so much associated customer service and support. Funny customer care! I would fully recommend and happily refer others to this shop. Amazing products and service plus fast delivery!”
