Distillersdirect Reviews

Name: Distillersdirect
Address: 16 Kernan Drive, Loughborough, Leicester, Leicestershire
Rating: 4.94

4.9 Rating 663 Reviews

99 %

of reviewers recommend Distillersdirect

4.9

Based on 663 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

Distillersdirect 5 star review on 4th June 2025

Ilya Carey

Distillersdirect 5 star review on 9th April 2025

Philip Saven

Anonymous

Anonymous // 01/01/2019

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“Super quick efficient professional service,faultless,thank you”

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Posted 6 months ago

“Great wines great service supper fast delivery. What more does anyone need.”

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Posted 6 months ago

“Quick service, great product, but too few mints!”

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Posted 6 months ago

“Great price. Fast delivery. Would definitely recommend.”

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Posted 6 months ago

“Speedy and secure delivery; bottles well protected with shock-absorber base, neck collar and top protectors. Arran Gold is somehow more 'fresh' tasting than other cream liqueurs. Try it!”

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Posted 6 months ago

“I found what I needed when I couldn’t find it locally fast delivery and great packaging 5*”

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Posted 6 months ago

“Excellent communication and speedy delivery”

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Posted 6 months ago

“Ordered twice from Distillers Direct, very good service and quick delivery both times.”

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Posted 6 months ago

“Quick delivery”

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Posted 6 months ago

“Easy to order. Very quick delivery.”

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Posted 6 months ago

“I requested a particular whisky that was not immediately available but was specifically sourced. The company communicated very well and kept me updated throughout the ordering process. Shipping was very quick too and there was a lovely personal touch too in terms of a little note and chocolates. Can highly recommend.”

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Posted 6 months ago

“Great communication, very prompt delivery, competitive price and safely packaged.”

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Posted 6 months ago

“My wife,unusually had a glass of wine at a little bistro in Bakewell and liked it so much she wanted to get some for her and her friend at Christmas so we went onto Google and one of the first retailers that came up with a good trust pilot review was Distillersdirect ordered it on the Monday got delivery on Wednesday cannot ask for any more than that.”

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Posted 6 months ago

“Well packaged speedy delivery. Loved the added thank you card and chocolates Thank you”

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Posted 6 months ago

“Excellent range of quality products at great prices. Definitely ordering again!”

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Posted 6 months ago

“All boxes ticked for easy purchase and delivery”

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Posted 7 months ago

“Flawless ..”

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Posted 7 months ago

“I left instructions of where to leave the parcel but it was NOT left there instead the driver took it to a place in Dereham which I have no transport to get there very very disappointed”

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Posted 7 months ago

Hi Diane We appreciate your feedback and are disheartened to learn that you have submitted a one-star review. Had you contacted us at the time of the issue, we would have made every effort to address the situation and ensure that our courier delivered the package to the designated safe location, as no specific instructions were provided to them. Our courier is required to deliver packages to a nearby parcel shop when no one is available at home to receive and sign for the delivery. We understand that this can be particularly challenging for customers without access to transportation, and we empathise with your situation. If you experience any issues with future deliveries with us, please don't hesitate to contact us and we will do our best to prevent this outcome. - Katie

Posted 2 months ago

“Well packaged”

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Posted 7 months ago

“Good value and quick delivery.”

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Posted 7 months ago

Distillersdirect is rated 4.9 based on 663 reviews