“they kindly took my order and my money on the 15th February, after chasing confirmation of the delivery and given a number that no one answers and then my emails now being bounced I find out they have gone bust!”
“Order equipment by phone
Order never arrived
When I phone to find out about order was told they were out off stock
That was july 2017 now september almost October and still no equipment or refund despite several phone calls to them about refund
Had excuse after excuse from them
Still can't get this resolved
Phoned again today again promised a refund which will take another 3 to 5 days
Will never use again
Avoid like the plague do yourself a favour and buy what ever you are looking for from someone else not this bunch of clowns”
“Shocking. I'm really surprised that this company is still trading given the competition that is out there. Do NOT use them. They will take your money and not supply the goods you order and then you will be fobbed off over trying to get your money back. I have just got mine back after the credit card co got involved after an order that i placed on 1 sept was not filled.
AVOID THEM LIKE THE PLAGUE”
“Awful service! I wish I had read reviews on this company before I placed my order. I purchased a mask on 11th July this year, as I was off on a diving holiday at the end of August. After giving them a few days grace on the estimated delivery date I rang them and they said they didn't have my mask in stock so it was being ordered from the supplier, which could take up to an extra week. After the week passed, I sent an email and got no response, so I rang them and they said my particular mask wasn't in stock, but I could choose a new colour. I then received an email (so their email does work!) with the colour choices, which I responded to with my choice, yet again, no reply. After another week of waiting I rang them again and said I needed it by the following Friday (giving them 8 days) otherwise I would be cancelling my order and asking for a refund. Low and behold, no mask! So I rang and cancelled my order, asking for a full refund, they said the money would be in my account in 2-3 working days. In the end I had to go through Paypal to get my money back as I don't think they had any intentions of refunding me quickly. Do not order anything through this company, they are complete time wasters and it seems like I am not alone!”
