Doggie Solutions Reviews

Name: Doggie Solutions
Address: The Distribution Centre, Victoria Road, Stoke-on-Trent, The Distribution Centre, Victoria Road, Stoke-on-Trent, Staffordshire
Rating: 4.52

4.5 Rating 5,451 Reviews

88 %

of reviewers recommend Doggie Solutions

4.5

Based on 5,451 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

1782 266667

Email:

info@doggiesolutions.co.uk

Location:

The Distribution Centre, Victoria Road, Stoke-on-Trent,
The Distribution Centre, Victoria Road, Stoke-on-Trent
Staffordshire
ST4 2HX

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Doggie Solutions 5 star review on 20th September 2025

Deb Edge

Doggie Solutions 5 star review on 11th February 2025

Linda Dunn-edwards

Doggie Solutions 5 star review on 4th December 2024

David Carroll

163

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There’s no option for a zero rating as that is what it would be for this company. I’ve never received this item. It was ordered & paid for & days later after I contacted them after having no updates re dispatch of the item they advised it was out of stock & would be dispatched as soon as they received it into the warehouse. I’m yet to receive this item. The customer service is not very good at all. No updates whatsoever unless you contact them. Very poor.”

Helpful Report

Posted 6 years ago

“Set up the collar as per instructions couldn't get it to work. Changed the battery still nothing. Rang company (on a premium line number!) 6 days ago and still no reply. When the request for a review came up I thought I'd better say I'm not impressed.”

Helpful Report

Posted 6 years ago

Dear Karen Our telephone is not a premium rate number only standard charges apply, also I did return your call yesterday (Thursday) but you were unavailable. If you would like to call again when your free we can get the issue resolved. Please have your collar with you when you call.

Posted 6 years ago

“I have not received any delivery yet. Please let me know when my it will be delivered. Rachel Thomas”

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Posted 6 years ago

Hello, Your order was dispatched on the 23rd of January via Hermes. Please feel free to email us at info@doggiesolutuons for your tracking number. Kind regards,

Posted 6 years ago

“Excellent prompt service”

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Posted 6 years ago

“My Order has not been delivered to me and I am waiting to hear what the firm are going to do about it”

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Posted 6 years ago

“Ordered item to be delivered next day, received it 3 days later. Wouldn't use this company again as items are delivered by Parcelforce, worst delivery company around”

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Posted 6 years ago

“I cannot review it, as it still has not arrived. Not very impressive so far.”

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Posted 6 years ago

“Was broke when received”

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Posted 6 years ago

“We have not received it yet!”

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Posted 6 years ago

“I ordered a quantity of the Luxury Paw Print Dog Tags, presuming mistakenly that these would be high quality. Sadly after a mere few months intermittent use, the engraving is scarcely legible. I contacted Doggie Solutions to discuss this, sending a photo of one of my tags, but there only answer was that I should have ordered a stainless steel tag instead of this one. Very unimpressed. There should be a note on this product that it is not fit for the purpose. I will not be buying from this company again.”

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Posted 7 years ago

“Not yet received”

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Posted 7 years ago

“Sorry but did not receive my goods yet”

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Posted 7 years ago

“Sadly I’m not happy at present as despite having complained and provided a copy of my order the tags have arrived with the last digit missing from my mobile number so are useless and they refuse to accept responsibility for what is clearly their error and put it right”

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Posted 7 years ago

“I have given it 1 star because when I received the bubble dog mega bubble blaster broken beyond repair,I e.mailed the company and have not had a reply,that was over a week ago,which I think is very poor.”

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Posted 7 years ago

“Bought four, not one of them flashed! 😡”

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Posted 7 years ago

“Very Disappointed the item was not available. Still waiting for my refund.”

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Posted 7 years ago

“I bought the large brush at nearly £10 and dog moulting comb at £5.45 as their description of the product sounded perfect for my GS X and a number of other items, in my opinion, the description of the products did not match the ability of the actual products which I felt were of poor quality, so I immediately requested a refund but because I had actually tried the products I could not return them!! I asked them how could I know it wasn't any good if I didn't try it to see! In my opinion, this product is worth a couple of pounds not £10 and their customer services is awful”

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Posted 7 years ago

“I still have not received my order after 11 days and no communication!”

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Posted 7 years ago

“Sadly I found this company to be very unhelpful when I ordered a bed that didn’t match the description. I wanted to return the beds and they would not arrange collection or pay for the return despite the product being listed as the wrong colour. The beds were nice, albeit the wrong colour.”

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Posted 7 years ago

“Doggie Solutions offer an option of international deliveries and I purchased a product for delivery to Sweden, only to receive a message that they can't deliver to Sweden.”

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Posted 7 years ago

Doggie Solutions is rated 4.5 based on 5,451 reviews