Doggie Solutions Reviews

Name: Doggie Solutions
Address: The Distribution Centre, Victoria Road, Stoke-on-Trent, The Distribution Centre, Victoria Road, Stoke-on-Trent, Staffordshire
Rating: 4.52

4.5 Rating 5,451 Reviews

88 %

of reviewers recommend Doggie Solutions

4.5

Based on 5,451 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

1782 266667

Email:

info@doggiesolutions.co.uk

Location:

The Distribution Centre, Victoria Road, Stoke-on-Trent,
The Distribution Centre, Victoria Road, Stoke-on-Trent
Staffordshire
ST4 2HX

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Doggie Solutions 5 star review on 20th September 2025

Deb Edge

Doggie Solutions 5 star review on 11th February 2025

Linda Dunn-edwards

Doggie Solutions 5 star review on 4th December 2024

David Carroll

163

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery. Seems quite thick metal but had expected the engraving to be deeper. Have already gone through three tags in the last year due to poor quality (they weren't from Doggie Solutions) so hopefully this one will last!!!”

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Posted 8 years ago

“Service was very quick unfortunately the tags were to big for my puppy’s.”

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Posted 8 years ago

“I was I bit disappointed as it is too big a not very comfortable”

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Posted 8 years ago

“Website is not overly user friendly.”

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Posted 8 years ago

“Good automated service tracking order but showed as completed and despatched on 29th August stating Courier method of delivery, but in fact sent 2nd class post and took until Friday 7 September to arrive. Quality and print good and clear but poor design.Tag needs to be curved to go on collar and its just flat. Previous one I bought from a different supplier curved to fit the collar and more comfortable on dog's neck”

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Posted 8 years ago

“tags themselves are good. but they are bigger and heavier than expected so not sure they will be for our pups even when full grown”

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Posted 8 years ago

“Measured chest on both dogs, chose right size harness, when arrived, couldn't get over my dogs heads plus seat belt strap was too short.”

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Posted 8 years ago

“Arrived in time. Bit disappointed that some of the chews measure less than 9mm.”

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Posted 8 years ago

“Ordered and paid for item but refunded over a week later as out of stock?”

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Posted 8 years ago

“Well made only one flaw The front door space is very low and much lower than the side door. As I use the cage in the car my dog has to get in and our through the front door and catches his back because of the low height A real pity in an otherwise excellent product!”

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Posted 8 years ago

“Delivery and communication excellent”

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Posted 8 years ago

“this product is fantastic when it works but waterproof is in doubt. Customer service is very patchy, reluctant to honour the guarantee. When something goes wrong it's up to the customer to pay the cost of returning, £7 on average. still waiting for a replacement after nearly 5 weeks. We were told that it's out of stock yet they say if you buy one you can have next day delivery. NOT HAPPY”

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Posted 8 years ago

“speedy service, quick to get in touch regarding an issue with my order - polite courteous, and all in all good service”

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Posted 8 years ago

“Product was delivered well packaged but did take longer than expected to arrive”

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Posted 8 years ago

“Cage okay, and staff friendly and helpful, but took a couple of attempts to deliver correct item and used a useless delivery company which did not help matters. Ordered my second cage from elsewhere and it was an effortless and speedy transaction! Sorry but will not use Doggie Solutions again as now put off.”

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Posted 8 years ago

“Need to take more time on packaging, item was replaced though”

Doggie Solutions 3 star review on 10th June 2018

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Posted 8 years ago

“They were very greasy and fatty and had small bones in them. Unfortunately, i threw them away as I thought they were too dangerous to give to my dogs. Cavachon and Bichon/Jack Russell cross. Nice idea, but would have preferred pigs ears.”

Helpful Report

Posted 8 years ago

“The only negative regarding the dog harness is it isn't the size it says it is on the website. It is much smaller. The measurements they give on the website are not the same as what the actual harness measures when you get it. My dog measures 35cm round his neck and I can only just get it over his head and that is with the next size up after I returned the first one. I even had to extend the strap to its fullest to get it fastened round his chest. The neckstrap does not alter which is a shame. I've only scored it low because of the sizing but the quality and customer service is excellent.”

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Posted 8 years ago

“I haven’t been able to use the collar yet as no spray was sent (Doggie Solutions could not post the pressurised canister abroad) I wish this had been made clear before I placed the order.”

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Posted 8 years ago

“Just what I wanted, but it would have been better if it could have been posted first class”

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Posted 8 years ago

Doggie Solutions is rated 4.5 based on 5,451 reviews