“Two man delivery. Polite careful and considerate. Second delivery from this company on behalf of Cassa Bella furniture.
Offered to unpack for us but we were happy to do it ourselves.”
“They received my item from the supplier and my delivery date is booked in for two weeks later when they have a delivery in my area. So my item is sat with them for two weeks before even coming to me. I have failed to make contact with domestic distribution, difficult to get hold of and no answer to phones, I would not recommend!”
“was due a delivery on the 16th of Jan
they rang to tell me that they were running about 1 1/2hours late due to a puncture
at about 7 pm they rang to say that they would not be able to make the delivery due to the tail lift on their wagon having broken and they said the office would contact me first thing to rearrange
by 11 30 next morning I still had not heard from them so I rang them and after hearing various excuses they told me the new date was the 23rd
when I said that was not acceptable all I was told was that's all that was available
and they made no effort to help in anyway”
“Was originally told my delivery would arrive on the 12th Dec. Then i receive a text message saying the 5th. I rand them and said nobody is home to receive the delivery on the 5th can it be changed to the 9th. Then i receive a text saying it will be delivered on the 10th so i booked that day off work then 2 days later they now saying they cant deliver on the 10th it will be the 16th.I rang them and explained i'm unable to change or take any more time of work in Dec. So they then ring me saying the 14th. I explained i've already told them i booked the 10th off work and once again unable to change it or take a different day off. So after 5th,9th,10th,12th,14th & 16th i have cancelled the order. Joke of a delivery company who cant accommodate a customers needs and pick random dates to their own companies schedules.”
“Disgusting Company allowing Child Abusers in our Homes. One of there employees who delivered my items. If i knew of this would never have used them. Don’t care about our safety as customers just they money we give them.
https://uk-database.org/2016/07/02/michael-maydew-wolverhampton/amp/”
“We used @nexp-dd.co.uk also known as domestic distribution 2 man service to deliver our furniture. Nexp Dd was a good company until they damaged a £750 chest bombe from us. They denied breaking it by email then offered us a measley £35 compensation. Now last Wednesday they said they don’t want to work with our company anymore. We have declined the £35 compensation from them but the thing is we have not even gone into detail yet of the damage, as the broken item was only returned the end of last week, as we thought from our customers email about the damage the Chest has taken a hit and it’s now ruined. Nexp dd have denied breaking it via email and now have closed our delivery account because we have complained. Really disappointed how we have been treated by nexp-dd.co.uk ‘domestic distribution, Really terrible unprofessional behavior for our commercial work. We have lost a sale now for £750 plus the cost of delivery as well.”
