Doors of Distinction Reviews

Name: Doors of Distinction
Address: 63-91 Cobham RoadFerndown Industrial Estate, Wimborne
Rating: 4.61

4.6 Rating 322 Reviews

91 %

of reviewers recommend Doors of Distinction

Company Reviews

Questions

Metrics

4.6

Based on 322 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

01202 872211

Email:

tracey@doorsofdistinction.co.uk

Location:

63-91 Cobham RoadFerndown Industrial Estate
Wimborne
BH21 7QF

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Doors of Distinction 4 star review on 5th October 2022

Mrs P

Doors of Distinction 5 star review on 23rd March 2022

Lucy

Doors of Distinction 5 star review on 11th February 2022

St. James Church

Doors of Distinction 5 star review on 27th May 2021

Janice Hinchliffe

Doors of Distinction 5 star review on 19th April 2021

Alan Jackson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the service offered. Very knowledgeable staff (Alan) who was very helpful and offered useful information and advice. Delivery was painless (a little expensive) and doors are really good quality.”

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Posted 5 years ago

Thank you very much for your excellent review. I am very pleased to hear you have had a good experience and Alan looked after you well. We do try hard to be helpful and give a great service. Receiving good reviews is very motivational, so thank you again from the Team and especially Alan.

Posted 5 years ago

“Lovely show room, with time to look at leisure. Service friendly and well informed. Communiction good with my follow-up questions being answered by phone and email. Price especially good - sale time Sept/Oct. Delivery on time and carefully stacked . Oak doors, some glass, all beautifully made. No returns or refunds needed.”

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Posted 5 years ago

Thank you very much for your excellent review. It's always good to hear positive feedback on the whole service, from viewing the doors to delivery. The whole team work hard to be helpful and we try our best to give a great service. Receiving good reviews continues to help the team work hard. Thank you again from the Team.

Posted 5 years ago

“My first encounter with Doors of Distinction was Hannah who answered my telephone enquiry. She was extremely patient, helpful and knowledgeable. I subsequently returned to place another order and asked Hannah to assist. She provided great customer service and is an asset to your company.”

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Posted 5 years ago

Thank you very much for your great review. Hannah was grinning from ear to ear when it came in. We all work hard to offer a really good experience for our customers and I'm pleased to hear you have benefitted from this work ethic. Thank you again for the review from all of us at Doors of Distinction.

Posted 5 years ago

“Excellent customer service,”

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Posted 5 years ago

Thank you very much for your review. We all work hard to try and give the best service we can and I'm really pleased to see it's paying off. Please call anytime if you think we can help you in the future. Thank you again for the review from all of us at Doors of Distinction.

Posted 5 years ago

“I only ordered a couple of doors and they were really helpful. I ended up buying lovely handles and hinges too which I didn't know they did. Not pushy salesman at all.”

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Posted 5 years ago

“Really good service from Alan”

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Posted 5 years ago

“Had a really good service, would recommend speaking to Martin as he's very helpful.”

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Posted 5 years ago

“This company have been amazing! I ordered a pair of double doors and have been a nightmare customer changing my mind twice. They have swopped the doors without any quibble and from the delivery man Ken to Martin in sales, have been helpful and charming throughout. Thank you Doors of Distinction!”

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Posted 6 years ago

“Doors look lovely, very friendly staff”

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Posted 6 years ago

“Having taken a year to make up our minds to order 11 doors from Doors of Distinction, they were as friendly and polite as the first time we spoke to them (Alan). Extremely pleased with the service we received and even though one of the doors was a bit faulty (a manufacturing fault and not D of D Ltd), their after sales care and attention was fantastic. So often companies fall behind with their service once they have your money, but not so with Doors of Distinction! Would definitely recommend and buy from them again.”

Helpful Report

Posted 6 years ago

“I have used doors of distinction several times, on this occasion I ordered 4 fire doors for a refurb in Southampton and needed them quickly, they didn't have one door in stock as it was a special order. They chased up the company for the 4th door and managed to get all doors to me within my time frame. I received a lot of assistance from Alan and the delivery driver arrived on time and was also very accommodating. The delivery charge was very reasonable. I would have no hesitation in recommending this company.”

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Posted 6 years ago

“Despite a hitch with a delivery issue, the doors are great and robust.”

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Posted 6 years ago

“Extremely efficient from the sales team to the warehouse assistant. Very pleased with the product and very clear about the pricing structure. Very good web site. Would recommend to anybody.”

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Posted 6 years ago

“The service, The Quality of the doors and the delivery were near perfection. The carpenter that installed the doors even stated as to how good the quality was and how easy they were to hang. The Glazed door looks fantastic as well. Would recommend to everyone.”

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Posted 6 years ago

“Quality and service was first class would highly recommend.”

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Posted 6 years ago

“The veneered oak doors were high quality, and my carpenter was particularly impressed with the quality of the hinges and other door hardware. Matthew in sales was great, and Richard in customer service was brilliant. Will definitely use them again.”

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Posted 6 years ago

“From start to finish, the service given by Doors of Distinction has been friendly and efficient. I am delighted by the doors and handles they supplied to us. I would definitely recommend them to others and use them again myself.”

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Posted 6 years ago

“It's hard ordering on line without seeing the product but the 10 doors exceeded our expectations.”

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Posted 6 years ago

“What a good knowledge of the subject matter well communicated and double checked on email with time to make any Changes”

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Posted 6 years ago

“Very good service,”

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Posted 6 years ago

Doors of Distinction is rated 4.6 based on 322 reviews