Doto Global Reviews

Name: Doto Global
Address: Suite 207, 2nd Floor, The Catalyst, Silicon Avenue, 40 Cybercity, Ebene, Plaines Wilhems
Rating: 4.57

4.6 Rating 243 Reviews

97 %

of reviewers recommend Doto Global

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support-mu@doto.com

Location:

Suite 207, 2nd Floor, The Catalyst, Silicon Avenue, 40 Cybercity,
Ebene
Plaines Wilhems
72201

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer support haven't impress me tbh, they could be faster in responding to my questions...”

Helpful Report

Posted 1 week ago

Hi there Yanine, Thank you for your honest feedback. We're sorry to hear that your customer support interaction didn't meet your expectations. We strive to provide prompt and friendly support service to ensure all inquiries of our traders are processed effectively. That's why we implemented 24/7 human support, so we're always available to answer your questions and resolve your issues. At the same time, response speed might depend on the problem's complexity and may take longer during peak trading hours. We apologize in advance for the inconvenience. Best regards, The Doto team

Posted 1 week ago

“payments are nice, but perhaps i've waited something more from doto in terms of analytics and education... yep the ai helps like it sets the tp and sl, but i stril struggle to get some simple things like why is that a level and etc. thats why im putting 3 stars because i think they ccan do much much better in terms of education, like live webinars would be an ideal place to start.”

Helpful Report

Posted 2 months ago

Hello Orlena Moody, Thank you for taking the time to share your thoughts with us! Understanding how our traders feel about our services is really important to us. We are glad to hear that our payment process and core features are meeting your expectations! Being able to quickly deposit and withdraw funds is crucial for any trader, and we have worked hard over the years to perfect this, even offering instant withdrawals! We also appreciate your honest feedback on our analytics and educational content. Helping traders grasp market structures and make informed decisions is a top priority for us, which is why we have introduced AI market insights and signals to enhance your trading experience. However, we have taken note of your suggestions, and it is fantastic that our traders highlight areas where we can improve! Should you have any questions or concerns, please feel free to get in touch with us! Our customer support team is available 24/7 and ready to assist you anytime. Best regards, The Doto team

Posted 2 months ago

“My doto review will be short. Add more levarage for forex, small accounts suffer…”

Helpful Report

Posted 6 months ago

Hello Usman Sitorus, Thank you for your feedback. Please note that we offer flexible leverage options in the Forex market. Customers can open trades with leverage settings ranging from 1:1 to 1:500. We recognize that leverage can significantly increase profits when trades move in the anticipated direction. However, we encourage customers to carefully assess the risks associated with leverage and proceed with caution. If you have any questions regarding leverage settings or other aspects of our services, please do not hesitate to contact us. Best regards, The Doto team

Posted 6 months ago

“Now idk if it was only my experience, because I see people sharing their support experiene and it was quick for most. For me it was slow, I didn't like the wait because I wanted to make a deposit and had to wait still. The only good thing about support was the help section there, I browsed it and got answer my question, but I hope this was just a one time bad experience w/ live chat.”

Helpful Report

Posted 7 months ago

Hi there Verardo Meraz, Thanks for sharing your honest take with everyone! Waiting when you’re ready to move funds = not cool, and we get that. Glad the Help Center came through for you in the meantime, but live support should feel just as smooth. We’re working on keeping response times consistently fast so your next chat isn’t a patience test 😉 Best regards, The Doto team

Posted 7 months ago

Doto Global is rated 4.6 based on 243 reviews