DownunderWatches Reviews

Name: DownunderWatches
Rating: 4.36

4.4 Rating 107 Reviews

84 %

of reviewers recommend DownunderWatches

Company Reviews

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Metrics

4.4

Based on 107 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

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Phone:

+1 718 650-1171

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DownunderWatches 5 star review on 2nd May 2022

Wayne Shephard

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the watch cost me less than half of what I would have paid for in Australia, thanks heaps...”

Helpful Report

Posted 6 years ago

“Nice company to deal with. If you are looking for a quality watch at a great price, look no further. You won't be disappointed, their service is up there with the best. Strongly recommend them.”

Helpful Report

Posted 6 years ago

“I can confirm the watch arrived today, which is a spectacularly quick delivery time given I only ordered it yesterday. The watch was well packaged and the presentation box was impressive. The instructions were easy to follow, although I deliberately didn’t buy a complicated watch, and it took me only a minute or two to set the time, date and day. So far the watch is working just fine and I look forward to years of good service with this solar powered timepiece (which is great as I am actively trying to minimise my impacts on the environment).”

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Posted 6 years ago

“Downunder Watches, a pleasurable shopping expirence with a helpful refine search option to help choose from so many watches. Fast fuss free service and postage. I will definitely revisit.”

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Posted 6 years ago

“I have bought nice SEIKO watches.”

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Posted 6 years ago

“Fantastic company . Very professional Love my watch Thankyou”

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Posted 6 years ago

“Giving me the watch I was after for a great price and with fast efficient service.”

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Posted 6 years ago

“Prompt service and genuine quality with super savings...”

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Posted 6 years ago

“Over the moon with the watch and incredible services From Downunder Watches .........I bought Citizen Analog Quartz BI5042-52P Mens Watch ..Which is very nice watch and attractive watch on wrist.”

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Posted 6 years ago

“Good produc quick delivery. Husband happy with my purchase.”

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Posted 6 years ago

“I GOT THE EFR549D-1BV----- Approximate Size Of Case: 56.9 x 50.3 x 12.9mm AS IT SAID THINKING THE FACE SIZE WAS 56.9 IT WAS NOT , IT SHOULD BE MORE CLEAR ABOUT WATCHES”

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Posted 5 years ago

“Ordered watch and one week later haven't received receipt or any information about tracking or postage. Also no response to several emails about the product - beginning to think I've been scammed.”

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Posted 5 months ago

“Watch broke down on the first Day, They have not Honoured the Refund policy. I still haven't been paid my refund. They Trade as CW Watches through Amazon, Amazon are still trying to sort this out for me.”

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Posted 8 months ago

“I believe this site is a scam. Ordered product and advised the order was completed (28/11/22). No shipping details received. Repeated emails to their customer service email address, without response. Phone no. is for an unrelated company. I have reported it to PayPal, however I would not advise anyone to order from this website. BUYER BEWARE. Not reputable whatsoever and out of Singapore.”

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Posted 1 year ago

“The quoted price which was stated on my order was for a Citizen watch price $286, including free postage. Why then was my credit card billed for $294.58? Why then should I trust this company again or recommend it to anyone else.”

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Posted 2 years ago

“I purchased a watch and I was notified within few minutes that the order was complete. I had received another email after few minutes mentioning that the watch is out of stock and asked me to purchase another watch from their online shop. I found a same watch available in their shop and asked for them to mail it to me. They then asked me to wait for few days for them to make a decision. I then requested for a full refund which they processed next day. I wished they mailed my order instead of refunding the money to demonstrate their good customer service. It was inconvenient for me and was not a pleasant experience. I will not buy another watch from them.”

Helpful Report

Posted 2 years ago

“So Down under watches aka vchain e-commerce aka IDS Company (RTS) is a Singapore company that sells via private websites and sites such as Kogan.com they claim they are Australian. yes they have a location in Vic but this location is purely used to repackaged items purchased. their communication is very poor and clearly scripted (copied and pasted) as proof if they reply to this lol In all seriousness they claimed they shipped my item the next day after purchase which was great but Australia post only had the shipping info and nothing more with the whole time they claimed they have sent the item and Australia post have it which was NOT the case and 8 days later lo & behold Australia post FINALLY received the item which shows they were lying..... on down under watches it shows they do ship from Singapore but not on their other locations I will be sending this to Australian consumer affairs as there Is NOWHERE at all that I can see their ABN number which is a legal requirement I have asked them for it with no reply at all which is a legal requirement that they do provide it if they are a legal Australian business 🤔🤔🤔”

Helpful Report

Posted 2 years ago

“Not every watch sold is going to be a faulty unit. But if for some reason you do encounter issues with a purchase, well it becomes uphill from that point on. They don't return emails, basically avoid you like the plague and any correspondence you may be fortunate to encounter will be like talking a brick wall. To judge a company when all is going well you will naturally get positive feedback, but how issues are handled and the treatment you receive when there is a problem is what matters most. They are Singapore based company and there are several fronts which they operate under I believe Creation Watches is he mothership beware Aussies they are not Oz company.”

Helpful Report

Posted 3 years ago

“Further Update on previous posts re DownUnderWatches. DownUnderWatches with a listed postal address in Victoria Australia have been placed on a 'Watch List' [ not a pun] by Consumer Affairs, Victoria, Australia for failing to comply with Australian Consumer laws; Particularly in my case for having failed to provide a "Fit For Purpose' watch as well as for 'False and Misleading Advertising.' Should others suffer similar dealings with them Register your complaint with Consumer Affairs, Victoria, Australia to help build a case history for further action.”

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Posted 4 years ago

“Recommend you avoid this Offshore Trading Entity and all the Watches that they sell - which appear to be very old stock. I bought a Casio Watch in October 2018 stated to be 'Brand New' and ' Ten Year Battery Life' all of which history has proven to be a pack of lies. The battery failed in July 2019 - 9 months after purchase and in December 2019 the rear casing strap lug sheared off rendering the watch unusable. Checked with Casio service centre in Oz and they advised the watch was actually manufacture circa 2005/6, the resin back case can degrade with time and back case is not a replaceable part. DownUnderWatches Offer of restitution $ 20 for replacement battery cost.”

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Posted 4 years ago

DownunderWatches is rated 4.4 based on 107 reviews