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DoYouSpain.com Reviews

1.1 Rating 217 Reviews
E
Happiness Grade
E

Refund - Difficult

47.06%
Industry Average
When i asked to amend to what i booked (& luckily i have proof of my original booking) they told me I had to pay to change pick up location! I never received the scooter & haven't received a refund yet.
posted 1 month ago - Vanessa
Doyouspain will not refund our extra expense, in fact they hung up on me when I called them and my subsequent emails have been ignored, suddenly no one at doyouspain speaks or writes English anymore.
posted 2 months ago - Christian Brar
Avoid this scam company. They will take your money, not provide the 7 seater car you hired as none were available, leave you stranded at the airport and then refuse to refund you. Taking them to court. Awful service.
posted 3 months ago - Jon staal
Doyouspain are offering no refund or gesture of good will, I have used them in the past so not a first time customer, they will book the same car out no doubt and double their money at my expense.
posted 3 months ago - Anonymous
Doyouspain are offering no refund or gesture of good will, I have used them in the past so not a first time customer, they will book the same car out no doubt and double their money at my expense.
posted 4 months ago - Anonymous
I never signed a rental contract, never received a vehicle – and yet DoYouSpain refuses to refund me.
posted 7 months ago - Anonymous
I just had an extremely bad experience booking through Doyouspain. After waiting for more than 1.5 hours, the contract partner, Goldcar, made unbelievable additional demands at the counter that contradicted the terms and conditions. Therefore, I didn't make the booking. Several letters to Doyouspain support have shown me that Doyouspain tolerates this and refuses to issue a refund.
posted 7 months ago - Steve
I returned the car full of fuel as required, but I am still waiting for the refund on my credit card, which hasn't been processed until today.
posted 1 year ago - Anonymous
I rented a car from them, and when I went to pick it up, that gentleman refused my request and said that my card is debit and not credit. He did not give me any refund receipt. The car didn't offer it to me either. They took money(193€) and they didn t give the car to use
posted 1 year ago - Alex
To date, I have not received a refund, and the car rental company confirmed they never received any payment from Do You Spain.
posted 1 year ago - Lucia