DP Building Systems Ltd Reviews

Name: DP Building Systems Ltd
Address: Unit 4 Tamebridge Industrial Estate Aldridge Road Perry Barr, Birmingham
Rating: 4.41

4.4 Rating 66 Reviews

88 %

of reviewers recommend DP Building Systems Ltd

Company Reviews

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Metrics

4.4

Based on 66 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

0121 706 7777

Email:

sales@dpbuildingsystems.co.uk

Location:

Unit 4 Tamebridge Industrial Estate Aldridge Road Perry Barr
Birmingham
B42 2TX

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DP Building Systems Ltd 5 star review on 23rd January 2017

A Soane

Anonymous

Anonymous // 01/01/2019

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“Not surprised to see such a poor rating for this company. One of their drivers forced my car off the road whilst leaving a roundabout and caused damage to my car in the process. Not satisfied with that the driver failed to stop so I had to pursue him to get him to pull over. At this point he gave me a false name and generally couldn’t have given a toss about his dangerous driving. If you see them on the road - stay clear! Total disregard for other road users safety!”

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Posted 2 years ago

“Excellent service from start to finish. Very helpful salesperson, comprehensive website, and quick delivery all contributed to making me a happy customer.”

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Posted 3 years ago

“Ordered last Wednesday over 3 hours before next day cutoff but items weren't dispatched until Thursday, the company added £5 to my order which wasn't mentioned in the basket with the shipping estimate or on their shipping charges page, this was refunded without any explanation once I asked why i was charged. Then they posted the items to the wrong address and didn't pass on my delivery notes or my phone number but used their own. Delivery driver called the number they provided when he couldn't find the correct address and was told they knew nothing about it and couldn't help. I phoned the courier when it didn't arrive but it was too late to redeliver the same day and being a Friday they couldn't redeliver until Monday. DPbuilding answered all emails within 24hrs while it was still possible for me to refuse delivery and cancel the order but once it finally arrived I asked for a refund of the next day postage cost due to their mistakes and haven't had any reply 4 days later, but today received an email asking me for a review and telling me they valued my opinion so here it is... Incompetent company with terrible customer service, give your custom to someone else who deserves it.”

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Posted 3 years ago

“Didn't process the first order, sent a second order to arrive Christmas Eve morning, unhappy customer didn't get their pipe clamps”

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Posted 3 years ago

“First class service. Goods arrived in perfect condition and exactly as advertised.”

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Posted 4 years ago

“Ordered some cable tray as it was the best price I could find on the net. I didn’t register an account so could not track and trace, nor did I receive an order acknowledgment. However, no complaints as the order turned up in about 3 days which is very quick nowadays. Would deffo use again but will register an account with them”

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Posted 4 years ago

“Small purchase but very helpful staff and quick delivery”

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Posted 4 years ago

“Excellent service, goods arrived on time and the quality of the product is as good as you will find anywhere.”

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Posted 4 years ago

“The correct ordered item came on time. Simple as that!!”

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Posted 4 years ago

“Placed an order no delivery confirmation email after 5 days had to call for update given a delivery date nothing arrived called again given a second delivery date items arrived 10 days after order would not recommend.”

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Posted 4 years ago

“Fast and efficient service”

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Posted 4 years ago

“Excellent service, speedy delivery, the Unistrut is of really good quality. Would definitely recommend. I will use again.”

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Posted 4 years ago

“Good service, received 2 days after the order was placed Very pleased with the product”

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Posted 4 years ago

“Perfect service, went out of their way to help even though the item I ordered was less than a fiver. We all need more people with this type of customer service support.”

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Posted 5 years ago

“AS always excellent service good prices I do find searching on your website difficult”

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Posted 5 years ago

“Excellent service. Called for technical support- they helped me with finding the right Unistrut solution – placed order online. Would highly recommend.”

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Posted 5 years ago

“Good service and a good company to deal with”

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Posted 5 years ago

“Ordered online. Then received an email over a week later saying out of stock. Won’t be using the online ordering again”

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Posted 5 years ago

“Very helpful over telephone and fast delivery. Highly recommend.”

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Posted 5 years ago

“Got a quick answer on the online chat, checked on my order for me, and it was all delivered as required. Thanks!”

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Posted 5 years ago

DP Building Systems Ltd is rated 4.4 based on 66 reviews