DPD Reviews

“ Hi. The delivery wasn't suitable. I was supposed to have it delivered between 11:15 and 12:15. The delivery time was 6:45 p.m. There's no parcel. No information. I have to collect the parcel in person. I had to cancel various appointments. I DO NOT RECOMMEND THIS COMPANY. THE WORST COURIER COMPANY. ”

“ This has to be the worst delivery company in the country, they pretend you aren’t in and leave your parcel with any neighbour and because I complained I am now black listed. Terrible service and am glad I will never use them again ”

“ On April 13, 4 parcels were sent from Ireland to the Netherlands with an expected delivery date of April 18–20. ”

“ Driver outright lied about an attempted delivery. I live in a secure block, all they have to do is buzz me or call me, it really doesn't take 10 seconds.. but nope, just took a picture from miles away and cancelled my delivery even though it was my medical equipment which I needed........ ”

“ Due to be delivered by Mohammed but his conduct is BAD, i received an update to say he missed my delivery and left a photo which was not my block of flats. ”

“ Absolute shambles, avoid DPD at all costs! I was due to have an important delivery today to a business address. ”

“ My parcel was delivered to the wrong address proof of delivery was provided via photo and someone signing for it but DPD didn’t want to pursue the matter basically told me to go away £100 out of pocket customer Servise is a total waste of space, wouldn’t trust this company ever again please avoid 😡 ”

“ Posted a parcel of clothes to Switzerland somewhere in the DPD system the contents of the parcel was changed to a Clothes Steamer. My daughter received a large import tax bill on this item. We have complained but the customer service agent is not helpful and is trying to blame me. I suspect that I am talking to an AI bot and not a person. We shall not be using this delivery service again. ”

“ I am very sorry you choose to employ a complete and utter liar!!! Your driver did not miss me, I have CCTV of him getting a parcel out of the van and passing it to me, I then told him this is for a Mr Pearce and not me, he then said he had somebody helping number the parcels and they numbered it wrong, he went back to the van and came back and said I am down as Number 40? how would I know this information if he missed me? I was drop number 38 so more lies. He then went back to van turned to me and said he would need to do a few more drops to clear the van to find my parcel, More lies because he did not and had no intention of coming back Then I get an email to say he has missed me! Would you like to see and hear the CCTV footage of the so called missed delivery?? I don't think so do you because it will prove what a liar Aaron from Exeter depot is!! Complete bull and useless service, if you can't tell the truth or think sensibly on your feet just apologise for you mistake! ”

“ DPD failed to deliver a package of frozen meals today. Their driver Russell, was delayed, then went back to the depot in Goole without attempting delivery. Apparently, he's going to try to find Hull again tomorrow, with a box of defrosted mush. Wouldn't recommend this company if they were the only ones left. ”