DPD Reviews

“ Possibly the worst courier going they lie say they attempted delivery when they didn’t the customer service when you call them up are unhelpful and not willing to help paid for next day delivery and never happened ”

“ My package was supposed to delivered by "Lofti" on Saturday between 18.22-19.22, tracking showed at 19.00 he was nowhere near my house, surprise surpise at 19.22 got a email sorry we missed you and a picture of a red blur as proof of attempted delivery, Saturda night helplines are closed so no help at all dreadful service no idea if I will ever get my parcel. ”

“ It has been a week now that they have been holding my parcel at their Snetterton depot due to "an unexpected problem". I cannot get through to anyone over the phone, bot chat is super unhelpful. No email, no other way to contacting them. I truly believe they either lost my parcel or it has been stolen at this point. Never in my life have I had such a horrible service from any other delivery providers. AVOID. ”

“ I've had a single parcel fail delivery on 7 separate occasions. I gave precise clear instructions for the driver to ring the buzzer for my flat and they never do, inevitably resulting in me not knowing they're outside and receiving a "we've missed you email." This company is pathetic and their drivers refuse to do their jobs properly. Please avoid using DPD as a delivery service. ”

“ Absolutely ridiculous company with no way of getting through to their customer service!!! I took a day off work to receive an important delivery, just for them to claim the delivery was attempted, and I wasn't home. I have been home ALL DAY! I am beyond angry and fed up. ”

“ Waiting on ready meals, DPD encountered a problem, instead of meal delivery by 4pm I have been told I will get them by 10pm. Very disappointed had to rearrange diary to be home for them coming. ”

“ The driver rang the bell and walked away without even attempting delivery. ”

“ Driver claimed to have made two attempts to deliver my package of medical supplies and returned them to the sender. (Local Hospital). I was at home all week and no knock on the door or even a missed delivery notice, the outer porch is unlocked and a safe place to leave things. I received a phone call from the hospital saying they had been returned. The hospital has reposted the item using Royal Mail. ”

“ Worst delivery experience ever with a delivery company. They returned parcel to sender without making proper attempts to deliver. ”

“ AWFUL to say the least!! No one has taken responsibility for a parcel they damaged during the delivery, even though I paid extra for insurance. Also, paid extra for next day delivery that didn't happen for some reason that I still don't know. Customer service ignored multiple follow-up emails, and even the CEO failed to respond after several reminders. I will absolutely not be using their services again. ”