DPD Reviews

“ He then, instead of reattempting delivery, dumped the parcel in a delivery shop for me to collect. ”

“ It is now August 26, 2025, and after multiple reminders to DPD and the seller, not only has the package still not arrived, but DPD has just informed me that it has been returned to "Couteaux du Chef" without any valid explanation! The tracking notifications were a complete mess: constantly contradictory announcements of imminent delivery. ”

“ Extremely Poor Service – Failed Next Day Delivery & Empty Promises, Zero Star. ”

“ They are the worst delivery company , bunch of LAIRS .They never turn up ,they claim no one was home . we have camera at the drive we see everyone coming in or out .The driver NAVJEET is the lair . This is the second time in one he never turned up.Lazy sud .Hopeless company to keep these sort of lazy staff . ”

“ DPD is unreliable, the customer service is atrocious, they offer no real or verifiable soultions. Only that it will be delivered i have wasted 3 days waiting for a next day delivery each time given time slots via phone, email and chat and reassurances by sender and DPD even the complaints team of DPD assured delivery. In the end i cancelled my purchase and let the sender deal with them. ”

“ Got several texts from DPD stating delivery would be today 12.40 to 1.40.was in all day cctv front of house and ring doorbell and no one turned up. Got text stating Justin tried to deliver and no one was in. Liars from DPD. Apparently now I have to pick up myself. ”

“ They say online to access ‘Delivery Manager’ on website so that we can add details for all deliveries to an address - but impossible to do if sender hasn’t added the option. ”

“ Me and my husband BOTH in and near front door and DPD say we weren’t in and need to redeliver our baby’s high chair. The WORST delivery service always ”

“ Would give a 0 disgraceful Delivery driver never came to address then dropped parcel off 3 miles away at a post office it's a joke ”

“ Would give a 0 disgraceful Delivery driver never came to address then dropped parcel off 3 miles away at a post office it's a joke ”