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DPD Reviews

1.1 Rating 5,203 Reviews
F
Happiness Grade
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Location:

Roebuck Lane, - United Kingdom

F

Refund - Difficult

30.56%
Industry Average
Although I eventually received a refund, I was not compensated in any way for the time wasted, the mental strain, or the consequences of the delay — which had serious medical implications.
posted 3 days ago - minar
Left a note on the door to put my parcel over my back gate and guess what!! Put me a note through saying they been. My parcel as now gone back to the seller 😡for a refund!! Good on you DPD I’ll never use your service again that’s bad business.
posted 2 months ago - Anonymous
I've lost over £1000 due to DPD incompetent. I am a seller of perishable food items and they have consistently failed to deliver customers items resulting in DPD destroying those items. 80% of the time DPD refuse to refund me as they falsely claim that they do not refuse for service delays. I always refund my customers in full meaning I am losing money each time.
posted 3 months ago - Anonymous
By this time, i could wait in no longer so cancelled item with seller and received refund.
posted 4 months ago - Carol
I have a full refund from the Sender in process.
posted 4 months ago - Anonymous
There is no way to resolve such issues directly with a person, and now I am left without my parcel and without my money, as the refund is still pending.
posted 4 months ago - Anonymous
I am still now, 12 days on, waiting for my refund of nearly £200 for this item that the seller will have paid for 3 abortive deliveries, 2 to me and 1 to them.
posted 5 months ago - Anonymous
The ongoing issues have caused significant inconvenience, and if this situation is not resolved promptly, I will be forced to request a return to sender for a refund.
posted 7 months ago - Anonymous
So I’ll be seeking a refund and sending the item back to Apple.
posted 9 months ago - NR
I called the retailers, I cannot get a refund until the parcels are ent back.
posted 1 year ago - F Wadee