“
I asked for a refund, but they told me to contact online support.
”
posted 1 week ago
- Anonymous
“
Awful experience.
Took £191 to deliver six packages of family memorabilia from UK to Spain. Never saw the packages again, apparently lost in the system.
Impossible to speak to anyone.
No refund.
”
posted 3 weeks ago
- Nick
“
WE'LL AMAZON SED IF YOU HAVEN'T RECEIVED YOUR REFUND IN 14 DAYS CONTACT US, I DID.
”
posted 1 month ago
- ron
“
"Fragile Handle With Care (Electric Guitar)" written on the label and in the delivery info. I told the collection driver the same.
The box looks like it's been crushed. I really hope that the guitar hasn't been damaged and that DPD haven't cost me my refund.
”
posted 3 months ago
- Sam
“
They rely on the fact that business, especially corporate, will not check their accounts carefully enough, and even if they do, DPD shrugs it off and offers a refund.
”
posted 4 months ago
- Anne
“
Now I am fighting to get a refund for an item ordered for my daughter's birthday (Missed), supplier saying it was delivered, I am out of pocket several hundred pounds! Pics sho my door and the supposed delivery.
”
posted 5 months ago
- john
“
I needed this delivered as soon as possible , so I can get my refund - but now ?
You can’t get hold of a human being on the telephone , and all you get is just repeated scripts on the online chat.
”
posted 5 months ago
- Anonymous
“
No I’ve been informed I have to apply for a refund and then pay to resend the parcel again
I wasn’t given an option for them to collect the parcel and carry out what they were paid to do !! Gold Service it’s an absolute disgrace and totally incompetent.
”
posted 7 months ago
- Jason West
“
I won’t use DPD again and have asked Nike to cancel my order and refund my payment.
”
posted 8 months ago
- Anonymous
“
Although I eventually received a refund, I was not compensated in any way for the time wasted, the mental strain, or the consequences of the delay — which had serious medical implications.
”
posted 1 year ago
- minar
