DPD Reviews

“ No I’ve been informed I have to apply for a refund and then pay to resend the parcel again I wasn’t given an option for them to collect the parcel and carry out what they were paid to do !! Gold Service it’s an absolute disgrace and totally incompetent. ”

“ I won’t use DPD again and have asked Nike to cancel my order and refund my payment. ”

“ Although I eventually received a refund, I was not compensated in any way for the time wasted, the mental strain, or the consequences of the delay — which had serious medical implications. ”

“ Left a note on the door to put my parcel over my back gate and guess what!! Put me a note through saying they been. My parcel as now gone back to the seller 😡for a refund!! Good on you DPD I’ll never use your service again that’s bad business. ”

“ I've lost over £1000 due to DPD incompetent. I am a seller of perishable food items and they have consistently failed to deliver customers items resulting in DPD destroying those items. 80% of the time DPD refuse to refund me as they falsely claim that they do not refuse for service delays. I always refund my customers in full meaning I am losing money each time. ”

“ By this time, i could wait in no longer so cancelled item with seller and received refund. ”

“ I have a full refund from the Sender in process. ”

“ There is no way to resolve such issues directly with a person, and now I am left without my parcel and without my money, as the refund is still pending. ”

“ I am still now, 12 days on, waiting for my refund of nearly £200 for this item that the seller will have paid for 3 abortive deliveries, 2 to me and 1 to them. ”

“ The ongoing issues have caused significant inconvenience, and if this situation is not resolved promptly, I will be forced to request a return to sender for a refund. ”