DPD Reviews

“ "Fragile Handle With Care (Electric Guitar)" written on the label and in the delivery info. I told the collection driver the same. The box looks like it's been crushed. I really hope that the guitar hasn't been damaged and that DPD haven't cost me my refund. ”

“ They rely on the fact that business, especially corporate, will not check their accounts carefully enough, and even if they do, DPD shrugs it off and offers a refund. ”

“ Now I am fighting to get a refund for an item ordered for my daughter's birthday (Missed), supplier saying it was delivered, I am out of pocket several hundred pounds! Pics sho my door and the supposed delivery. ”

“ I needed this delivered as soon as possible , so I can get my refund - but now ? You can’t get hold of a human being on the telephone , and all you get is just repeated scripts on the online chat. ”

“ No I’ve been informed I have to apply for a refund and then pay to resend the parcel again I wasn’t given an option for them to collect the parcel and carry out what they were paid to do !! Gold Service it’s an absolute disgrace and totally incompetent. ”

“ I won’t use DPD again and have asked Nike to cancel my order and refund my payment. ”

“ Although I eventually received a refund, I was not compensated in any way for the time wasted, the mental strain, or the consequences of the delay — which had serious medical implications. ”

“ Left a note on the door to put my parcel over my back gate and guess what!! Put me a note through saying they been. My parcel as now gone back to the seller 😡for a refund!! Good on you DPD I’ll never use your service again that’s bad business. ”

“ I've lost over £1000 due to DPD incompetent. I am a seller of perishable food items and they have consistently failed to deliver customers items resulting in DPD destroying those items. 80% of the time DPD refuse to refund me as they falsely claim that they do not refuse for service delays. I always refund my customers in full meaning I am losing money each time. ”

“ By this time, i could wait in no longer so cancelled item with seller and received refund. ”