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DPD Reviews

1.1 Rating 5,283 Reviews
F
Happiness Grade
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Location:

Roebuck Lane, - United Kingdom

F

Returns - Difficult

0.00%
Industry Average
DPD Covent Garden area driver Yonas. Continually fails to deliver or marks refused and returns to depot. How to lose customers and alienate companies. Wow just wow.
posted 4 weeks ago - Nick payne
The courier makes no effort to try and deliver to a neighbour and just returns the parcel to their depot.
posted 1 year ago - Anonymous
As he returns I call out to him to to help me find the email & I tell him I am sight-impaired and needed time to scroll through my emails.
posted 1 year ago - Julie N
14th February rolls on and he returns even more mocking and aggressive than previously and subjected me to ridicule -"not my problem" when I asked who to contact to rectify the error .
posted 1 year ago - Anonymous
If said driver returns tomorrow remains to be seen.
posted 1 year ago - R.sake
It is not possible in your system to go further and print a label without providing it!!!! You don't feel like admitting your mistake !!! you will not agree to return the money for the shipping that was returned from your corrupt wrong system !!!! I warn everyone !!!! avoid this monopoly !!!!! Loses data for international delivery on the way between customs, returns the package to the recipient and does not return money for their own mistake in their system.
posted 3 years ago - Marcin
they were trying to help but hadnt a clue and eventually passed me to a member of the Returns Team.
posted 3 years ago - frank rispin
Someone keeps scanning a returns on all of our parcels in the middleton depo.
posted 4 years ago - Anonymous
My parcel was held at Middleton DPD depot from 29/11/20 Today my tracking ref no showed that my parcel has been delivered to J D Returns and signed for . This is not my name and address After several t/calls DPD will not go and retrieve my parcel from the wrong address that they have delivered to leaving me annoyed and out of pocket by £42 and someone else having my new boots,I will never use this service
posted 4 years ago - Anonymous
Incredibly poor service. Won't answer phones. Dropped packages at my door and left them there when I'm at work stating I signed for them. Their drivers use my driveway as a turning circle. I have one driver on camara cleaning rubble and dirt from his van onto my driveway when I wasn't home. Disgusting company. Automated response email anytime you email them. No one every returns the call or response to the email.
posted 5 years ago - Graham Kiely