DPD Reviews

“ The courier makes no effort to try and deliver to a neighbour and just returns the parcel to their depot. ”

“ As he returns I call out to him to to help me find the email & I tell him I am sight-impaired and needed time to scroll through my emails. ”

“ 14th February rolls on and he returns even more mocking and aggressive than previously and subjected me to ridicule -"not my problem" when I asked who to contact to rectify the error . ”

“ If said driver returns tomorrow remains to be seen. ”

“ It is not possible in your system to go further and print a label without providing it!!!! You don't feel like admitting your mistake !!! you will not agree to return the money for the shipping that was returned from your corrupt wrong system !!!! I warn everyone !!!! avoid this monopoly !!!!! Loses data for international delivery on the way between customs, returns the package to the recipient and does not return money for their own mistake in their system. ”

“ they were trying to help but hadnt a clue and eventually passed me to a member of the Returns Team. ”

“ Someone keeps scanning a returns on all of our parcels in the middleton depo. ”

“ My parcel was held at Middleton DPD depot from 29/11/20 Today my tracking ref no showed that my parcel has been delivered to J D Returns and signed for . This is not my name and address After several t/calls DPD will not go and retrieve my parcel from the wrong address that they have delivered to leaving me annoyed and out of pocket by £42 and someone else having my new boots,I will never use this service ”

“ Incredibly poor service. Won't answer phones. Dropped packages at my door and left them there when I'm at work stating I signed for them. Their drivers use my driveway as a turning circle. I have one driver on camara cleaning rubble and dirt from his van onto my driveway when I wasn't home. Disgusting company. Automated response email anytime you email them. No one every returns the call or response to the email. ”

“ If I could give no stars would DPD are diabolical I've worked for parcel force DHL and tnt and never known a delivery company be so incompatent not only did they not collect a parcel to be returned when asked by the company that paid them to deliver it in the first place it took 2 days and then the day after collecting the parcel to be returned they then tried to deliver it back to me because as the driver said not one person could work out if it was a return even tho I had written returns on the box and they have a system that should of sorted it out if they had just used there 1 brain cell the company has and checked it we wouodnt of had a problem but nope I've now emailed the company we where returning the parcel to and told them we will not be ordering the rest of the things we where planning to next week because of DPD and the incompatents I'd rather order through companys that use royal mail or any other company that's not DPD at least they know what there doing ”