DPR Tools & Ironmongery Reviews

Name: DPR Tools & Ironmongery
Rating: 4.77

4.8 Rating 223 Reviews

96 %

of reviewers recommend DPR Tools & Ironmongery

Company Reviews

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Metrics

4.8

Based on 223 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01772 796244

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DRP were great ordering and delivery was first class The product however was just a little under welding, they were brass look door pull handles the handles are great and what we wanted by why were they not supplied with 6 matching fixing screws each? Some are flat heads others are shorter and domed poor show really but not DPR's fault I guess”

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Posted 2 years ago

Thank you for taking the time to leave us this review, we are glad you were happy with the ordering & delivery process. I am sorry to hear that you were not entirely satisfied with the product you received - if you would like to discuss this further please do get in touch and we can arrange for some replacement fixings to be posted out to you. Regards

Posted 2 years ago

“very efficient service after a problem with my order, thank you.”

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Posted 2 years ago

Thank you for taking the time to leave us this 5* review, we are pleased you were happy with the efficient service you received.

Posted 2 years ago

“Quality tools and excellent service”

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Posted 2 years ago

Thank you for the great 5* review, we appreciate your feedback & are extremely happy you were please with the service received.

Posted 2 years ago

“Fast delivery and at a good price. I will definately be back.”

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Posted 2 years ago

Thank you so much for your 5 star rating! We are so glad you were happy with the fast delivery & prices.

Posted 2 years ago

“Exactly what I ordered”

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Posted 2 years ago

Thank you so much, Darrel, for your 5 star rating for DPR Tools & Ironmongery!

Posted 2 years ago

“Very pleased with the what I bought,”

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Posted 2 years ago

Thank you, John, for the kind review of DPR Tools & Ironmongery. We're very pleased to hear that you were very happy with what you bought. Your kind review is appreciated!

Posted 2 years ago

“I recently ordered from this company for the first time, I did reviews always. It were very easy to choose what I wanted & ordering were very easy too. I'm very happy with what I bought and extremely happy with the service I received, thank you.”

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Posted 2 years ago

Thank you so much for your 5 star rating! We really appreciate it! I am glad to hear that your first time ordering from us was a successful one - thank you for sharing your positive experience!

Posted 2 years ago

“Quick service and easy to order”

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Posted 2 years ago

Thank you so much Andrew for the 5 star rating of DPR Tools & Ironmongery! We really appreciate the feedback.

Posted 2 years ago

“Good service - web order and delivery”

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Posted 2 years ago

Thank you for giving us 5 stars for our service, Ketan! We are glad that you are pleased!

Posted 2 years ago

“Excellent quality work shorts”

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Posted 2 years ago

Thank you so much for the five-star review of DPR Tools & Ironmongery! We appreciate your kind words about our excellent quality work shorts.

Posted 2 years ago

“Very helpful and fast delivery on goods plus good prices.”

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Posted 2 years ago

Thank you for your generous 5 star rating of DPR Tools & Ironmongery! We are thrilled to hear that our products arrived quickly and you were happy with the prices. We appreciate your feedback!

Posted 2 years ago

“A prompt delivery and helpful on the telephone.”

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Posted 2 years ago

Thank you so much for your 5 star rating of DPR Tools & Ironmongery; it is much appreciated! We are glad to hear that you found our delivery prompt and that our staff were helpful on the telephone.

Posted 2 years ago

“What appeared to be a straight forward transaction became a little fraught when the ordered item didnt arrive when expected, but the staff at DPR Tools and Ironmongery dealt with the issue with no fuss and maintained contact and updates until delivery , recommended , excellent service .”

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Posted 2 years ago

Thank you so much Brian for your 5 star rating! We greatly appreciate your kind words. We are so pleased that, even though we ran into some hiccups along the way, we were able to provide an excellent service and ensure your satisfaction. Thank you again for choosing DPR Tools & Ironmongery!

Posted 2 years ago

“great service, good value and delivered on time”

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Posted 2 years ago

Thank you Ashley for your 5 star rating of DPR Tools & Ironmongery! We are so pleased to know you were happy with the service you received and that your delivery arrived on time. Thanks again!

Posted 2 years ago

“Easy to use website, clear communication. Everything arrived on time.”

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Posted 2 years ago

Thank you so much Nicola for your 5 star rating! We are so pleased to hear that you found using our website easy and that communication was clear. We're delighted that your order arrived on time. It's always great to know that our customers are happy with their purchases. Thanks again!

Posted 2 years ago

“Quick, and great price. Can't fault the service.”

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Posted 2 years ago

Thank you so much for your 5 star review, Philip! We are so pleased that you were happy with the service we provided. Thank you again!

Posted 2 years ago

“Quick turnaround, on time. Does what it says on the tin”

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Posted 2 years ago

Thank you so much for your 5 star review, John! We appreciate your kind words and are happy that you were impressed with the quick turnaround.

Posted 2 years ago

“I had to telephone as I had some queries and the staff were all very friendly, helpful and sorted out my query very quickly.”

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Posted 2 years ago

Thank you so much for the 5 star rating of DPR Tools & Ironmongery! We are delighted to hear that your queries was solved quickly and that you had a pleasant experience. We truly appreciate your valuable feedback.

Posted 2 years ago

“I bought 6 rail brackets really good quality for the price, delivery excellent, I will definitely by from DPR tools again I would give them 10 out of 10!!”

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Posted 2 years ago

Thank you so much, Wendy, for your generous 5-star review of DPR Tools & Ironmongery! We're so glad you were happy with your purchase, we hope we can be of assistance again in the future.

Posted 2 years ago

“Order arrived on time in good condition and was delivered in line with my requirements”

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Posted 2 years ago

Thank you so much for your 5 star review of DPR Tools & Ironmongery! We are delighted to hear that your order arrived on time! We really appreciate your feedback.

Posted 2 years ago

DPR Tools & Ironmongery is rated 4.8 based on 223 reviews