“I will never buy again from them: they shipped only 1 out of 3 items purchased; they didn't say sorry, give a reason, or anything. They just called it a day!
It's been weeks they don't reply to my email.”
“Delivery took a month, shipment tracking site was only available in Italian (for an order in the US), print quality was very low (the image is super pixelated), and "easy returns" ain't all that easy (I had to pay return shipping on an item that didn't fit). The two good things I can say are: I like the design on the shirt (though I'd like it better if it were a higher res image) and the customer service did reply promptly to my emails.”
“I have reached out every day regarding my order and still no response. Highly disappointed and discouraging to continue to support this company who won’t even get back to there customers”
“I ordered a jumper and the printing quality wasn't great. I contacted them to check I could send it back for an exchange for a different product, as their returns aren't free, and got more that what I expected - I was told to keep the jumper and I would get the new one I wanted for free. Fab customer service :)”