DreamLease Reviews

Name: DreamLease
Address: Riverside, 85-87 Holtspur Ln, Wooburn Green, Wooburn Green
Rating: 4.76

4.8 Rating 105 Reviews

96 %

of reviewers recommend DreamLease

Company Reviews

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Metrics

4.8

Based on 105 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01494 424242

Email:

sales@dreamlease.co.uk

Location:

Riverside, 85-87 Holtspur Ln, Wooburn Green
Wooburn Green
HP10 0AU

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“**BEWARE DREAMLEASE** Dreamlease won’t honour the price they quote. (my personal experience of Dreamlease order number 139698.) March 2022 I found a deal on a Volvo on Dreamlease. I Called company price confirmed. I paid a few hundred quid to order. Finance and order forms signed and accepted, delivery date agreed. 2months after ordering I got a call from Dreamlease who said my order had been cancelled because the vehicle ‘was no longer being made due to lack of parts / chips’ I checked their website, Despite claiming the vehicle was not being made anymore they were still advertising same make, model, colour on their website at nearly twice the quoted price. They Initially denied it making all sorts of excuses it was a different car etc. they eventually admitted it was the same car but blamed Volvo for putting their prices up and they couldn't offer it at the price agreed. Their practices towards customers lack any integrity and I’ll be avoiding them.”

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Posted 2 years ago

“Tom at Dreamlease was really helpful in finding us the best deal for the vehicle we wanted. He went above and beyond with his service and was always professional. Would definitely recommend”

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Posted 3 years ago

“Used Dream Lease very recently when another Lease company let me down at the last minute after nearly 4 months of waiting for my car to be delivered!!!!! Got in touch with them and spoke to Tom who sorted out the car I wanted quickly and efficiently and was so helpful that the whole process was the easiest ever!!!! thank you so much Tom! My car is being delivered this week so its by far the fastest and easiest Car Lease iv'e ever done would highly recommend them to anyone I will definitely use dream Lease again thanks Gill”

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Posted 3 years ago

“Dreamlease have been amazing helping me find a new car. There was a delay from Audi due to lockdown last year but Dreamlease kept me updated the whole time and when the car could be delivered, the organised it super quickly. Thanks Dreamlease, i cant wait to get my next car from you”

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Posted 3 years ago

“From first contact then through the process of doing a deal things were made simple, easy and productive. All extremely professional, very well managed and executed. Would deffo recommend the company and their salesman Thomas as a point of contact for anyone wishing to find a lease vehicle - 5 Star Service !!”

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Posted 3 years ago

“They have always been absolutely excellent! I have used their services twice now and would use them again without hesitation!”

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Posted 3 years ago

“Very good efficient service. Always at the end of the phone throughout the procession”

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Posted 4 years ago

“Attentive and prompt, no faffing and no fluff. That'll do nicely!”

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Posted 4 years ago

“Even during the COVID-19 period the communication was always prompt and accurate. They got me a great deal as well. Recommended.”

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Posted 4 years ago

“The car took 9 months to arrive. When the car did arrive no body showed me how to use it. I still don’t even have an appointment to get a charging point installed so I have to plug it in in my hall and have it hanging through my letter box. I didn’t get a registration for the vehicle until less than week before the vehicle arrived, therefor the insurance was almost double what I was previously quoted because it was so last minute. Matt was lovely and as helpful as possible. Having leased many vehicles in my time this is by far the most disorganised customer service I have ever received. Especially given the technical nature of the vehicle. I love the vehicle itself but the whole experience leading up to it was poor.”

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Posted 4 years ago

“The service from start to finish was fantastic, Adam was very patient and always returned my call or email in a timely manner, he worked hard to get me the vehicle type I was looking for within my budget and covered all requirements. I would not hesitate to recommend Dreamlease and Adam for the service. My Car arrived yesterday and I am so pleased with it, thank you for all your help.”

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Posted 4 years ago

“Made the leasing simple and responsive to my requirements”

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Posted 4 years ago

“Matt at dream lease was fantastic throughout. A great manager and person. He made the process extremely simple and made sure I came to dream lease. Thanks to Matt I did just that.”

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Posted 4 years ago

“Very happy with the service provided by Dreamlease. Tom and Bev kept me up to date at all times. Will be a returning customer.”

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Posted 4 years ago

“Very easy to deal with . professional and helpful, especially during Covid!”

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Posted 4 years ago

“Great service. Handled the paperwork etc smoothly.”

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Posted 4 years ago

“The best company we have dealt with in years of leasing , no hesitation in promoting them.”

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Posted 4 years ago

“Got the right deal but had to chase up when the car was getting delivered”

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Posted 4 years ago

“very good service, replys to any emails was very prompt. all questions answered. it was a bit of a wait for the car but i dont think that was the fault of dream lease”

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Posted 4 years ago

“Hi, My contact for Dreamlease was Matthew Knott and thanks to him my car was found and I got a very good contract from him and it was very smooth start to finish . I Will go back to him for my next lease many thanks.”

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Posted 4 years ago

DreamLease is rated 4.8 based on 105 reviews