DreamWave Reviews

Name: DreamWave
Rating: 4.29

4.3 Rating 14 Reviews

79 %

of reviewers recommend DreamWave

4.3

Based on 14 reviews


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303-567-7415

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john.webster@fflbrands.com

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought the dreamwave 5 years ago. Everytime is a delight. After a bath it gives a great result. If you are a diffucult sleeper. This chair does miracles. It relaxes or wakes up. Just choose in the menu what you want. It’s worth the money and gives peace for a very long time. Thank you for the investment to create this chair Inada!!!”

Helpful Report

Posted 5 years ago

“My mind is still blown by the support I just received. I purchased one of the original chairs sold in the US in 2002. Today is September 12, 2019 - sixteen years later! My chair has never had any problems in all those years! Today I called and spoke with Kaitlin Dudsak in support and she was very knowledgable about my chair despite it being a super old model! She even found me in their system after all these years! She gave me direct contact numbers to text and call her and asked that I send photos of what is broken. She is prepared to ship out parts as soon as we confirm what needs to be replaced. My chair is sixteen years old! Any other company would have told me that they couldn't help me and I should consider trading it in for a newer model. I am beyond thrilled that they can help me. Despite it's age, this chair is still the best massage chair I have ever used! Great products, great quality and great support! Thank you so much Kaitlin and Inada!!!”

Helpful Report

Posted 5 years ago

“DreamWave chair = awesome. Very relaxing. I fall asleep EVERY time no matter how stressed I am. My husband is a big fan too, and it helps his bad back feel better.”

Helpful Report

Posted 5 years ago

“The Surge Protector is important to me in order to protect the considerable investment I have in my Inada Wave Massage Chair. I also like that the Surge Protector has eight plug-ins for other electronic appliances.”

Helpful Report

Posted 6 years ago

“We love the chair and will buy Yume again soon.”

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Posted 8 years ago

“This is an amazing product. I bought the top of the line DreamWave. Way, way better than my neighbors massage chair that was a great "deal." But don't tell my neighbor! I also read the review just below mine. I also added a "5 year warranty," but it's pretty clear to me that I get 5 years of coverage. I've never heard of 7 years of warranty for something that's used in a home.”

Helpful Report

Posted 5 years ago

“I have an older chair hct-i2a that stopped working correctly. Upon examination I found the motor that moves up/down was not working. I sent in an email ticket and received a call back in less than 30 min. They have the part and shipped it promptly. They also emailed me some maintenance sheets. Great service for an out of warranty chair. Love the chair, we use it daily! and the service from Inada is aces.”

Helpful Report

Posted 5 years ago

DreamWave is rated 4.3 based on 14 reviews