“
Never use this company!
sent my the wrong size and charged me £15 for returning the item!
had to chase and chase for a refund and send pictures as it wasnt my fault. Still didnt care and wanted me to pay £15 for their muck up!
AVOID COMPANY!
”
posted 10 months ago
- BAD SERVICE
“
Beware of this company like fire!
They only send the items a month later! Their items do not look at all beautiful as in the pictures! Plus, I got a used and broken item from them that someone else used and I paid a lot of money for it! It would not be profitable for me to return the item and when I contacted their customer service they offered to give me a refund of only 2.
”
posted 1 year ago
- Anonymous
“
49
I was really annoyed at this not only that they was taking VAT off the item that was sold so they would only give me a refund of
£12.
”
posted 1 year ago
- Wayne
“
Eventually I spoke to someone on the chat page, they informed me I'd get a refund.
”
posted 1 year ago
- NT
“
This company is a scam how I wish I have seen the customer review first before ordering from them .since I have ordered last year around September even now I haven't received my package no communication even the tracking information it has stopped working no updates on my order scam .I wish they can just refund me my money back please .
”
posted 2 years ago
- Zwidofhelangani
“
Ordered the item for a birthday present. On the day it was due I got told I needed to cancel the order as they didn't actually have it in stock.
I am still waiting on the refund as it doesn't seem forthcoming.
Stay away from this company!
”
posted 2 years ago
- Anonymous
“
No any refunds for FOUR MONTHS.
”
posted 2 years ago
- Anonymous
“
I ordered in March and still have not received my purchase. I’ve asked for a refund and they said it’s on the way and to be patient. Then I inquired two months later and they said it got returned and they shipped it out again. Absolutely horrible! I no longer want the products. I don’t believe I’ll ever receive them.
”
posted 2 years ago
- Kim S
“
They will not refund the money.
”
posted 3 years ago
- Anonymous
“
I immediately cancelled my order and contacted my bank at midnight to reverse the payment back to my account incase a refund would not materialise from this company.
”
posted 3 years ago
- South African customer