“I ordered two items….separate orders with separate charge for shipping. One was a gift and other was for me. But they sent them both to me even though there were two separate shipping addresses….so they could save money in shipping. Their response was oh well too bad one was discounted so we basically don’t care.
Terrible. Don’t order from this company.”
“I ordered a full body harness from them based on their size charts and measurements, and this thing doesn’t fit at all. It’s so oddly proportioned. It’s very wide all the way around and somehow way too short for the length of my torso. And now I can’t return it because I just barely missed the 30 day window. So I’m stuck with an expensive hunk of useless leather… If it is real leather… and speaking with her customer service they were not very professional or courteous at all. Actually quite rude.”
“Very unprofessional! No one answered when I've tryed to contact them, end up paying same product twice because their page didn't mention what's included in a certain set and because the pictures were different and the customers can't guess in the stars which is the accurate picture of the product I end up spending 40€ on a product I already have and don't need + another 40€ for the surprise vamal tax that the customer should be let know of.
If you order from Europe you'll have to pay some vamal tax that they should've mentioned and not have a surprise that you have to fill a ridiculous amount of documents and pay another 40€(in my case) so just a heads up. The product quality is not bad but overpriced.”
“Hello, we tried to contact you, but unfortunately we could not find out your order number. Our company has been in the market for over 7 years, we work only with genuine Italian leather, all our accessories are made from the best leather in the world. We have all the certificates confirming the quality and origin of the leather, which you can see on our website or by writing to us by any convenient way. Our Instagram account has more than 10,000 reviews and tags from our customers, including famous bloggers and stars. This confirms, the fact that we make only high quality products, otherwise we simply would not have had so many followers and positive feedback from around the world. You can see it for yourself by going to our instagram. Also you can always take any Dr. Harness accessory to leather goods store anywhere in the world where any expert will be able to confirm the quality of our leather.
In any case if you have made an order and you are not satisfied with the quality of the goods or the size does not fit, we are always going to meet the customer, whether it is a refund or an exchange of goods. Our main mission is to make our customer satisfied and happy, so customer loyalty always comes first.
Sincerely, Dr. Harness”
“Awful company - they supply fake Chinese PU non-leather products at 20x the price you can find the exact same items on ebay. Other similar companies in Ukraine supply real leather versions at less than half the price. We ordered a few sets for a photo shoot only for them to take our money and we heard nothing for over a month. We tried to cancel and they finally agreed (after ignoring many emails/whatsapp messages) but never acrtually refunder our $400.00. We ended up having to claim the money back under section 75 of the consumer credit card act with our credit card company.
Also - if you do an image search of the images used on their website, you will see they have been taken from two other websites as well as ebay - i.e. fake. Also the "reviews" posted on their website itself are fake because if you try to find a drharness account at the review website mentioned they don't exist.
THEY ARE A FAKE COMPANY SELLING FAKE PRODUCTS - AVOID!”
