driveJohnsons Reviews

Name: driveJohnsons
Rating: 3.79

3.8 Rating 53 Reviews

70 %

of reviewers recommend driveJohnsons

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3.8

Based on 53 reviews

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Delivery Methods	Postal Service
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Communication Channels	Email, Telephone

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driveJohnsons 5 star review on 10th January 2023

Cathryn

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Instructor had gone through manoeuvres and lessons lowly and repeatedly, been on his phone most times whilst driving. Said i need to do 5 lessons a week to drive (clearly milking me for money) We were working towards the test date he forgot and then told me to move it after i do a theory test renewal and that i can pay him to secure an earlier date. Spent 50+ hours and lost confidence of driving. I had one really good instructor before this who fell ill, who actually wanted me to pass but ended up with this horrible instructor who only saw money.”

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Posted 1 week ago

“My son payed for lessons upfront company phoned on Friday said they had to cancel then rebook for following Tuesday then that Friday they cancelled again I asked for full refund don’t rely on this company they are not reliable go on trust pilot there reviews are shocking”

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Posted 2 weeks ago

“Absolutely shocking company first lesson sat and waited no one turned up called them to ask what was going on so they said they would call me back, 2 hours later still nothing so called them again to be told don’t know why I didn’t get a call back and don’t know where the instructor is. Joke company avail at all cost!!!”

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Posted 6 months ago

“I booked with Johnson's driving school in Milton Keynes. I did start with them, they gave me 2 hours a week.i did ask if i can do more courses a week, and he promise me to. After that, he didn't come for week, he was holiday. And after that 3 weeks didn't get me any slot. And i waste my time and my money with them.”

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Posted 1 year ago

“I had a medical emergency with my daughter and gave my instructor 1:15 minutes advance notice of having to go to A&E. She was annoyed I had to go to A&E with my daughter and insisted on rescheduling for the same day whilst I would be at A&E and insisted the cancellation policy is 24 hours - no further option. I raised a complaint with DriveJohnsons with proof of A&E calls and Uber receipt but they refused to help further as its at the discretion of driving instructor. I lost £64 for a situation I couldn't control - no compassion whatsoever. Be careful with what you do here esp. if you are booked with Hatifa!”

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Posted 1 year ago

“Appalling experience with driving instructor NAILA MANSOOR. Driving instructor to empty your pockets on lessons with no taught content. The instructor uses her phone during lessons, turns up late and doesn’t actually teach you anything; she wants to make a profit. I was not taught to complete cockpit checks, and the handbrake was always left down. How to do an emergency stop, moving away and stopping, safe positioning, mirrors (vision and use), anticipation and planning including MSM and PSL routines, how to use junctions, crossroads and slip roads. How to use rounadabouts safely and confidently as she would just grab the wheel or abruptly press the brake if I was in the wrong lane. I was not taught any of the manoeuvres including reversing and turning the car around. I was supposedly taught a parallel park but she lost temper after two attempts saying to leave this for another day. I could go on about the beyond poor experience. Customer service initially responded to my complaint but then allow Naila to make inadequate excuses which just proves I will not be the last pupil to suffer from poor experience and be out of pocket. “Helping pupils to learn to drive safely and pass fast is our speciality” clearly not. Avoid at all costs.”

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Posted 1 year ago

“Poor driving instructors, lazy, rude…will progress you very slowly to gain more money”

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Posted 2 years ago

“I had been taking lessons from drive Johnson winchester since last 3-4 months in automatic car. I took around 12 hours lesson. My instructor name is Juraj. As I have 5 years of driving experience from India, I can drive any type of car and know the lane discipline very well. Initial review of Juraj for me You just need couple of lessons then you are ready for the test. After 4 lessons, he was like you need 2 more lessons and you are ready for the test and he never let me drive on roundabout. He was keep saying you are great driver. One unusual behaviour I noticed, he always pressurise you a lot and made you think you literally don’t know anything, this makes him not a good instructor. He always talk about other things like running cars values, building.. which is not required at all and divert the mind of learner. At last when I was away 1 week from the booked test date. I forced him and told, I need lessons around roundabout. He started, saying you can learn it very well in 2 lessons However, After completing 2 lessons. He asked me to book 10 more lessons to learn about it. I was ready to take 4 more lessons but he said no you need 10 lessons, cancel your test, I won’t give you my car for test. I needed my license on the given date because my wife is pregnant and wanted to take care her. Please don’t take lessons from him. He will keep pressurising you to take more and more lessons and you won’t learn anything as well.”

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Posted 2 years ago

“My daughter has done 20hrs of driving! Hasn’t come out of 3rd gear, hasn’t reversed, hasn’t bay parked, hasn’t parallel parked, hasn’t done an emergency stop, no merging, no country Rds, no a5 no 3 or 5 point turns and has only used magic rd abouts an absolute joke I will not be recommending to anyone!”

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Posted 3 years ago

“Booked an intensive driving course . They called to say there is a delay with the car. They delayed the first lesson for 2 months with various excuses and then told me there is no driving instructor available .”

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Posted 3 years ago

“Worst company I have ever come across money money never turn up when should not even a call to cancel my daughter got test Tuesday her instructor never turned up for her last lesson got another instructor told her she was not ready for test pay us another 250 maybe be ready for Tuesday what the hell phoned drive Johnson head office sorry what can we to my daughter has two hour lesson with this company spend thousands with them don’t ever use them”

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Posted 3 years ago

“I have been chasing them for the past 12 months for my pass plus certificate. Still nothing. I paid but they can’t seem to deliver. Unprofessional, unreliable.”

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Posted 4 years ago

“TOTALLY UNRELIABLE DRIVING INSTRUCTOR! THE COMPANY DOESN’T KNOW WHO WORKS FOR THEM OR WHO THEY EMPLOY, LACK OF PROFESSIONALISM! THEY WILL STRING YOU ALONG FOR 30+ LESSONS AND THEN ONCE YOU BOOK YOUR TEST THEY DROP YOU BEING VERY ARROGANT AND RUDE THINKING THEY KNOW BEST LEAVING YOU WITH NO CAR OR INSTRUCTOR. THE COMPANY DOESN’T HAVE THE INSTRUCTOR ON THEIR SYSTEM AND ARE UTTER USELESS WHEN DEALING WITH COMPLAINTS. THE INSTRUCTOR ISNT WHO HE SAYS HE IS!!!!! WOULD NOT RECOMMEND, STAY AWAY FROM THIS COMPANY!”

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Posted 5 years ago

“They took money for 10 hours. Drivers kept cancelling, kept not sowing up. In the end when i asked for a refund for my remaining hours, they refused to give me back my money. supervisor was absolutely USELESS. she hung up on me and wouldn't listen to my issues on the phone. they steal your money and have very unprofessional and bad teachers. DODGY. avoid. ALSO, they dont refund your money.”

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Posted 5 years ago

“Please avoid DrirveJohnson’s who are unprofessional and just outright dodgy. I paid in advance for 10 lessons. My driving instructor said inappropriate things and was either late or never showed up for agreed appointments. I decided to cancel my remaining lessons and requested a refund for them. DriveJohnson’s refused me a refund saying that their instructors are self employed and advised me that since starting my lessons my instructor no longer works for the company and therefore they cannot give me a refund. This has left me out of pocket by over £150. They should be ashamed of themselves.”

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Posted 6 years ago

“First of all the instructor was late by 30 mins. He did not bother to call or text. 5 mins past the booked time I texted and tried calling. Finally he texted and said he will be 10 mins due to road work....... Really ???? He couldn't call to tell me that!!!! I am a learner and sometimes have steering problem if I focusing on the gear...... he tried to rectify by grabing the steering wheel and rectified it but he held on and we were going straight for the little island in the middle of the road. I tried to steer away from it he held on and I had to really force it and he realised what happened and quickly let go. We were moments from crashing into it. How did he become an instructor again??. To top it all I had no intention of going back but a couple of weeks later I got a call about a supposed booking I had. I tried telling her I did not book any lesson. I said I had already took the lesson I booked for. I paid online and realised I didn't get an option to book a slot. I called and book the initial lesson. The girl CHECKED my payment and booked it. Now two weeks later they can't find my payment and threatening to report ME to the police for their incompetence. BTW the payment was taken from my account(Trustpilot now that you are fine combing through this review why did you highlight that I should remove 'the money was taken from my account' - How is that offensive or inappropriate?). They just don't know how to do basic job and reconcile it!!!! Unprofessional and incompetent. First of all if she had called me outright and explained they can't find my payment I would have happily provided the information. But now they said I have a lesson booked this week and the other girl said I had a lesson booked for the 18th at 2pm!!!!! When I practically screamed on their third call that I have not booked any lesson....she started asking for details of my previous payment....two weeks later.....I hope they don't intend to charge me again for an imaginary lesson or so god help me.....the level of unprofessionalism is baffling ..I am looking forward to the police visit ohhh I really am..”

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Posted 8 years ago

driveJohnsons is rated 3.8 based on 53 reviews