DS Music Reviews

Name: DS Music
Address: 3rd Floor Agicourt House, 1 Agincourt Square, Monmouth, Monmouthshire
Rating: 4.87

4.9 Rating 1,060 Reviews

98 %

of reviewers recommend DS Music

4.9

Based on 1,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

jon@dsmusic.com

Location:

3rd Floor Agicourt House,
1 Agincourt Square,
Monmouth
Monmouthshire
NP25 3BT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our group the Ukes uv Azzard purchased this Micro cube GX three weeks ago we use it within the context of broadening our sound in this special ukulele group, on the same day I purchased a special double jack socket from the same store which had got stuck and some of It had got dislodged in the socket. Within that day an engineer had come in and sorted out the problem, that same day I also purchased a music stand lamp which will be very useful for indoor gigs. ( The store mentioned is in Monmouth )”

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Posted 8 years ago

“Telephone assistance and quick delivery”

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Posted 8 years ago

“Guitar came quick and at a good price, thanks”

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Posted 8 years ago

“I purchased an upgrade to sibelius. Quick delivery. It just worked. Exactly as it explained on the box. Nice one!”

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Posted 8 years ago

“Speedy and efficient service. Thanks”

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Posted 8 years ago

“Very helpful, and good prices.”

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Posted 8 years ago

“Product was precisely as described and arrived very promptly. I am enjoying my purchase!”

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Posted 8 years ago

“Quick shipping and response”

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Posted 8 years ago

“I purchased Sibelius wth an educational discount and there was an issue with me not having received the 30 day trial. This was resolved with impressive speed via a personal phone call. I cannot offer anything but praise. Thankyou.”

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Posted 8 years ago

Hi Gareth, Thank you for your time on the phone - ive just resent the Sibelius trial link to you - sorry this did not get to you automatically after placing your order. Please do let us know how you get on. Best Wishes, Jon

Posted 8 years ago

“I purchased Sibelius 8 in order to update my Sibelius 3. After several years without using Sibelius, I needed some assistance to get started. Harry at DS Music really helped me with a lot of patience and excellent assistance. I am very happy to recommend DS Music for service and assistance.”

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Posted 8 years ago

“Excellent help before purchase - worth the wait to talk to someone!”

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Posted 9 years ago

“Good price, quick delivery and a very prompt answer from customer services about a query I had concerning academic validation post-purchase.”

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Posted 9 years ago

“Excellent customer service. I had a query about my purchase of Sibelius: Harry in Customer Services went over and above to answer my questions, contacting Avid and taking the time to call me back to confirm when my download would be available. Thanks very much!”

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Posted 9 years ago

“I had e=mailed DS before my purchase and they answered of all my questions quickly and clearly. When I placed an order, the item came promptly and in good order. Totally satisfied with DS music, would definitely use them again.”

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Posted 9 years ago

“Brilliant service”

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Posted 9 years ago

“The software demo downloaded quickly and safely. The box arrived on the day agreed and one Helpdesk phone call was dealt with professionally and was very helpful. A great experience and an excellent company. I would buy from them again.”

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Posted 9 years ago

“First-class service again! Requested an urgent response to my order as I needed the sheet music ASAP. Harry at despatch ensured I had my order as requested, very much appreciated. Thanks again DSMusic,. Highly recommended. A grateful customer from Cornwall.”

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Posted 9 years ago

“Incredibly helpful in every way.”

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Posted 9 years ago

“Very helpful staff. Order arrived the following day.”

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Posted 9 years ago

“Great service as always, I wouldn't go anywhere else! Jon and his staff are always able to provide advice and knowledge about products and provide a friendly, efficient service.”

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Posted 9 years ago

DS Music is rated 4.9 based on 1,060 reviews