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DS Music Reviews

4.9 Rating 1,060 Reviews
98 %
of reviewers recommend DS Music
4.9
Based on 1,060 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read DS Music Reviews
Visit Website

Email:

jon@dsmusic.com

Location:

3rd Floor Agicourt House,
1 Agincourt Square,
Monmouth
Monmouthshire
NP25 3BT

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Anonymous
Anonymous  // 01/01/2019
Phoned and had good advice. Very quick service. Thank you.
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Posted 9 years ago
No problems at all with this company. My package was delivered actually before time.
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Posted 9 years ago
Excellent service from DS Music. Ordered Sibelius 8 on Sunday evening and it arrived on Tuesday morning. Sales team were really helpful during the set up process. Would definitely buy from DS Music again.
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Posted 9 years ago
Extremely helpful assistance from the staff.
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Posted 9 years ago
The item was exactly as described. Delivered quickly and with no problems. A smooth and hassle-free transaction.
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Posted 9 years ago
Good communication and response. They are offered an alternative tutor book when the one ordered was unavailable.
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Posted 9 years ago
Helpful and friendly staff over the phone regarding products, ordering online was quick and simple. Quick delivery of products ordered.
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Posted 9 years ago
Excellent service ,item arrived within time frame..no problem.
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Posted 9 years ago
The staff at DS Music were very helpful and friendly. They found every music score that I was looking for. They were great.
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Posted 9 years ago
The service is excellent and the advice extremely helpful and knowledgeable.
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Posted 9 years ago
Fast, efficient service. Thank you
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Posted 9 years ago
Quality product, fast delivery and first class service
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Posted 9 years ago
I bought a digital piano and a full sized violin. Jon and then Harry could not have been more helpful. Jon is a musician as well as a music shop owner and was able to advise my daughters on the right instruments and allowed them to play before buying. I did look online as well but since we will be buying musical instruments over the coming years I think it is well worth buying locally and getting the right service. The price was competitive too and finance was available. So i would definitely buy from DS Music again.
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Posted 9 years ago
DS Music staff are always willing to help you find the perfect item, if not in stock they will order and let you know when it has arrived, which along with their fantastic knowledge about things musical, adds up to great, local service :)
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Posted 9 years ago
The staff were really very helpful. I felt that the tuner I purchased with my ukulele was a little over-priced, but I am happy to be able to support such a wonderful shop with wonderful people working there. We should all do what we can to support independent shops like DS music. I have browsed there many times and have always been made welcome, and so was delighted to have finally made a purchase! Again - many thanks for your invaluable advice. I really am delighted and am looking forward to our next visit to DS Music.
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Posted 9 years ago
Really quick order service easy to deal with.
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Posted 9 years ago
Good value product, as described, very quick delivery.
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Posted 9 years ago
Helpful quick service and prompt delivery.
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Posted 9 years ago
The product arrived quickly and i was totally satisfied with the service by DS Music.
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Posted 9 years ago
Venditore affidabile e preciso. Soddisfatto.
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Posted 9 years ago
DS Music is rated 4.9 based on 1,060 reviews